Operations Planning Lead - Data-Driven Health Strategy

NHG Population Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NHG Population Health is seeking a Senior Executive/Assistant Manager, Operations Planning to support the Chief Operating Officer in driving strategy implementation and operational effectiveness across NHG Community Health. This role sits within a small team responsible for the coordination and coherence of operations across the mission.

Day-to-day, this means owning performance reporting and KPI tracking for senior leadership to enable data-driven decision-making; supporting long-term capacity

Qualifications

• Bachelor's degree in any discipline; business, public policy, health services or data analytics background is relevant.
• 1-3 years in operations, planning, strategy or coordination; healthcare/public sector experience is a plus.
• Strong admin, stakeholder management and project coordination skills.
• Excellent written and verbal communication; proficient with AI tools for research and analysis.
• Proficiency in Word, PowerPoint and Excel for senior-level materials.

Responsibilities

• Develop and maintain operational indicators and dashboards across NHG Community Health service lines.
• Collaborate with stakeholders to ensure timely and accurate indicators reporting.
• Monitor performance metrics and translate findings into clear, actionable insights.
• Refine metrics and dashboard functionality to meet evolving priorities.
• Prepare regular performance reports to support senior management decisions.
• Support long-term capacity planning and cross-department alignment for service planning.
• Coordinate with departments to map residents and patients care pathways and resource needs.
• Build a mission-wide events calendar and tiering framework for resource deployment.
• Identify collateral gaps and support the development of new materials.
• Stay current with healthcare operations and planning methodologies; contribute to the knowledge base.

Skills

Stakeholder management

Project coordination

Communication skills

Analytical thinking

Multitasking

Data storytelling

Independent mindset

Education

Bachelor's degree

1-3 years experience in operations/planning

Tools

AI tools

Microsoft Word

PowerPoint

Excel

Job description

NHG Population Health is seeking a Senior Executive/Assistant Manager, Operations Planning to support the Chief Operating Officer in driving strategy implementation and operational effectiveness across NHG Community Health. This role sits within a small team responsible for the coordination and coherence of operations across the mission.

Day-to-day, this means owning performance reporting and KPI tracking for senior leadership to enable data-driven decision-making; supporting long-term capacity