Operations manager - Southeast Asia

CG INTEGRAL PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

CG INTEGRAL PTE. LTD. seeks a Regional Operations Manager to lead project delivery, field service, and lifecycle support across Southeast Asia. You’ll own end-to-end performance, from safety to revenue, coordinating across sales, engineering, procurement, and finance in a fast-paced regional environment.

Responsibilities include planning manpower, managing budgets, and driving continuous improvement while maintaining strong customer relationships and ensuring compliant, timely delivery.

Qualifications

• At least 7 years of experience in operations, project delivery, field service, or maintenance with people leadership.
• Experience leading regional teams and coordinating cross-functional stakeholders.
• Strong understanding of wafer fabrication and high-tech support equipment (abatement systems, process chillers, vacuum pumps, heaters, gas/chemical systems).
• Preferred hands-on field/operational exposure in air pollution control equipment, pumps/chillers, gas/chemical supply equipment, facilities M&E/HVAC.
• Demonstrated ability to manage budgets, resources, schedules, subcontractors, and multiple concurrent workstreams.
• Experience in technical sales, commercial proposals, revenue forecasting, margin management, invoicing, and cash-flow control.
• Knowledge of workplace safety, quality management, regulatory compliance, and risk control.
• Strong leadership, communication, negotiation, and problem-solving in a fast-paced regional setting.
• Proficiency with CRM/ERP and reporting tools is advantageous.

Responsibilities

• Own regional project delivery, field service, maintenance, and lifecycle support.
• Plan manpower, schedules, tools, materials, subcontractors, and logistics to meet delivery commitments.
• Oversee installation, commissioning, preventive maintenance, troubleshooting, upgrades, and compliance retrofits.
• Track KPIs, manage risks and escalations, and drive corrective action and continuous improvement.
• Build a scalable regional team through workforce planning, coaching, and capability development.
• Lead technical sales from opportunity qualification through proposals, costing, and order conversion.
• Own revenue and margin forecasts, billing, receivables, working capital, and cash-flow performance.
• Align sales, engineering, procurement, finance, and customers on scope, schedule, cost, and risk.
• Maintain senior customer relationships and support service renewals, lifecycle growth, and reporting.

Skills

Team leadership

Operations management

Project delivery

Field service

Technical sales

Budget management

Revenue forecasting

Risk management

Stakeholder management

Process improvement

Education

Engineering degree or diploma

Tools

CRM software

ERP systems

Service management tools

Reporting tools

Job description

Regional Operations Manager –Southeast Asia

Senior Management

Operations | Project Delivery | Field Service | TechnicalSales

Role Summary

CGi is hiring aRegional Operations Manager to lead project delivery, field service, technicalsales, and operational and financial performance across Southeast Asia. Therole has end-to-end accountability for waste gas treatment, fab-supportsolutions, sub-fab systems, compliance retrofits, and lifecycle services, withsuccess measured by safe delivery, service quality, customer satisfaction, revenueand margin performance, cash conversion, and sustainable growth.

Key Responsibilities

• Own regional project delivery, field service, maintenance, and lifecycle support, ensuring safe, timely, cost-effective, and compliant execution.
• Plan regional manpower, schedules, tools, materials, subcontractors, and logistics to meet delivery and service commitments.
• Oversee installation, commissioning, preventive maintenance, troubleshooting, upgrades, and compliance retrofits.
• Track operational KPIs, manage risks and escalations, and drive corrective action and continuous improvement.
• Build a scalable regional team through workforce planning, coaching, performance management, and capability development.
• Lead technical sales from opportunity qualification and solution development through proposals, costing, negotiation, and order conversion.
• Own revenue and margin forecasts, billing, receivables, working capital, and cash-flow performance.
• Align sales, engineering, procurement, finance, and customers on scope, schedule, cost, risk, and acceptance criteria before delivery.
• Maintain senior customer relationships, resolve recurring concerns, and support service renewals, lifecycle growth, process standardisation, cost control, and accurate reporting.

Qualifications

• Degree or diploma in Engineering (Chemical, Mechanical, Electrical) or a related discipline.
• At least 7 years of relevant experience in operations, project delivery, field service, or maintenance, including experience leading teams.
• Strong understanding of wafer fabrication and high-tech industry support equipment, such as abatement systems, process chillers, vacuum pumps, heaters, gas and chemical systems, and facilities services.
• Preferred: Hands-on field or operational experience in one or more of the following areas:
  • Airpollution control equipment and scrubbers
  • Pumps and chillers
  • Gas and chemical supply equipment
  • Facilities M&E, HVAC systems, and related services
• Demonstrated ability to manage budgets, resources, schedules, subcontractors, and multiple concurrent workstreams.
• Proven experience in technical sales, commercial proposals, revenue forecasting, margin management, invoicing, collections, and cash-flow control.
• Sound knowledge of workplace safety, quality management, regulatory compliance, and risk control.
• Strong leadership, communication, stakeholder management, negotiation, and problem-solving skills.
• Customer-focused, results-driven, and able to make sound decisions in a fast-paced regional environment.
• Proficiency in CRM, ERP, service-management, and reporting tools is an advantage.