Operations manager - Southeast Asia

Cg Integral; Singapore; In loco; SGD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

CGi in Singapore seeks a Regional Operations Manager to lead project delivery, field service, and technical sales across Southeast Asia. You will oversee end-to-end operations, ensuring safe, on-time, cost-effective execution while driving revenue and margin performance.

The role requires 7+ years in operations or related fields, strong leadership, and hands-on experience with high-tech equipment and services.

Competenze

• Degree or diploma in Engineering (Chemical, Mechanical, Electrical) or a related discipline.
• At least 7 years of relevant experience in operations, project delivery, field service, or maintenance, including experience leading teams.
• Proven understanding of wafer fabrication and high-tech industry support equipment (abatement systems, chillers, pumps, gas/chemical systems, facilities services).

Mansioni

• Own regional project delivery, field service, maintenance, and lifecycle support with safe, timely, cost-effective, compliant execution.
• Plan regional manpower, schedules, tools, materials, subcontractors, and logistics to meet commitments.
• Oversee installation, commissioning, preventive maintenance, troubleshooting, upgrades, and compliance retrofits.
• Track operational KPIs, manage risks and escalations, and drive corrective action and continuous improvement.
• Build a scalable regional team through workforce planning, coaching, performance management, and capability development.
• Lead technical sales from qualification to proposals, costing, negotiation, and order conversion.
• Own revenue and margin forecasts, billing, receivables, working capital, and cash-flow performance.
• Align cross-functional teams on scope, schedule, cost, risk, and acceptance criteria before delivery.
• Maintain senior customer relationships and support service renewals and lifecycle growth.

Conoscenze

Operations management

Project delivery

Field service

Technical sales

Budgeting

Leadership

Stakeholder management

Negotiation

Customer focus

Formazione

Engineering degree or diploma

Strumenti

CRM

ERP

Service-management tools

Reporting tools

Descrizione del lavoro

Regional Operations Manager –Southeast Asia

Senior Management

Operations | Project Delivery | Field Service | TechnicalSales

Role Summary

CGi is hiring aRegional Operations Manager to lead project delivery, field service, technicalsales, and operational and financial performance across Southeast Asia. Therole has end-to-end accountability for waste gas treatment, fab-supportsolutions, sub-fab systems, compliance retrofits, and lifecycle services, withsuccess measured by safe delivery, service quality, customer satisfaction, revenueand margin performance, cash conversion, and sustainable growth.

Key Responsibilities

• Own regional project delivery, field service, maintenance, and lifecycle support, ensuring safe, timely, cost-effective, and compliant execution.
• Plan regional manpower, schedules, tools, materials, subcontractors, and logistics to meet delivery and service commitments.
• Oversee installation, commissioning, preventive maintenance, troubleshooting, upgrades, and compliance retrofits.
• Track operational KPIs, manage risks and escalations, and drive corrective action and continuous improvement.
• Build a scalable regional team through workforce planning, coaching, performance management, and capability development.
• Lead technical sales from opportunity qualification and solution development through proposals, costing, negotiation, and order conversion.
• Own revenue and margin forecasts, billing, receivables, working capital, and cash-flow performance.
• Align sales, engineering, procurement, finance, and customers on scope, schedule, cost, risk, and acceptance criteria before delivery.
• Maintain senior customer relationships, resolve recurring concerns, and support service renewals, lifecycle growth, process standardisation, cost control, and accurate reporting.

Qualifications

• Degree or diploma in Engineering (Chemical, Mechanical, Electrical) or a related discipline.
• At least 7 years of relevant experience in operations, project delivery, field service, or maintenance, including experience leading teams.
• Strong understanding of wafer fabrication and high-tech industry support equipment, such as abatement systems, process chillers, vacuum pumps, heaters, gas and chemical systems, and facilities services.
• Preferred: Hands-on field or operational experience in one or more of the following areas:
  • Airpollution control equipment and scrubbers
  • Pumps and chillers
  • Gas and chemical supply equipment
  • Facilities M&E, HVAC systems, and related services
• Demonstrated ability to manage budgets, resources, schedules, subcontractors, and multiple concurrent workstreams.
• Proven experience in technical sales, commercial proposals, revenue forecasting, margin management, invoicing, collections, and cash-flow control.
• Sound knowledge of workplace safety, quality management, regulatory compliance, and risk control.
• Strong leadership, communication, stakeholder management, negotiation, and problem-solving skills.
• Customer-focused, results-driven, and able to make sound decisions in a fast-paced regional environment.
• Proficiency in CRM, ERP, service-management, and reporting tools is an advantage.