Operations Manager, Multi-Venue (Singapore)

meptalent; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

meptalent is seeking an experienced Operations Manager for a prominent hospitality group in Asia. You will lead daily restaurant operations, directing a diverse team to deliver exceptional service and experiences.

Key responsibilities include recruitment and training, scheduling, service excellence, monthly reviews, and ensuring guest satisfaction while upholding the group's ethos and standards. 10+ years of restaurant ops in renowned venues preferred.

Qualifications

• Experience leading restaurant operations, delivering exceptional service.
• Proven ability to recruit, train and develop teams.
• Strong attention to detail and guest satisfaction.

Responsibilities

• Oversee daily restaurant operations and service standards.
• Coordinate schedules and direct team duties.
• Lead recruitment and training of staff.
• Conduct monthly performance and financial reviews.
• Foster a positive environment and staff retention.
• Ensure guest satisfaction and uphold brand ethos.
• Ensure compliance with company standards.

Skills

Operations management

Team leadership

Recruitment

Staff scheduling

Guest service

Quality standards

Budgeting

Job description

Our partner is widely recognised as a top hospitality and lifestyle group in Asia, known for their unwavering dedication to delivering exceptional experiences. Guests are enchanted by stunning design, warm, convivial hospitality, and creative offerings.

The group is now seeking a Operations Manager to lead their restaurants' daily operations, directing a diverse team to deliver excellent service and hospitality everyday.

Main responsibilities include:

• Ensuring timely and successful recruitment and training of team members;
• Coordinating schedules and directing the duties and tasks of the team;
• Participating in service and ensuring exceptional standards are maintained;
• Conducting monthly performance and financial reviews;
• Fostering a positive and productive work environment that nurtures professional growth and team retention;
• Ensuring unparalleled guest satisfaction;
• Embodying the ethos and values of the group;
• Ensuring compliance to operational standards of the company.

We seek candidates with:

• 10+ years of restaurant operations experience in renowned restaurants, preferably in Asia;
• Proven record of leading high-calibre teams to operate a profitable and successful restaurant;
• Exceptional attention to detail; a proactive problem-solver who continuously seeks opportunities to improve;
• Excellent communication and interpersonal skills.

Don't miss this opportunity to join a dynamic and fast-growing restaurant group!