Multi-Venue Operations Leader - Hospitality Excellence

meptalent; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

meptalent is seeking an experienced Operations Manager for a prominent hospitality group in Asia. You will lead daily restaurant operations, directing a diverse team to deliver exceptional service and experiences.

Key responsibilities include recruitment and training, scheduling, service excellence, monthly reviews, and ensuring guest satisfaction while upholding the group's ethos and standards. 10+ years of restaurant ops in renowned venues preferred.

Qualifications

• Experience leading restaurant operations, delivering exceptional service.
• Proven ability to recruit, train and develop teams.
• Strong attention to detail and guest satisfaction.

Responsibilities

• Oversee daily restaurant operations and service standards.
• Coordinate schedules and direct team duties.
• Lead recruitment and training of staff.
• Conduct monthly performance and financial reviews.
• Foster a positive environment and staff retention.
• Ensure guest satisfaction and uphold brand ethos.
• Ensure compliance with company standards.

Skills

Operations management

Team leadership

Recruitment

Staff scheduling

Guest service

Quality standards

Budgeting

Job description

meptalent is seeking an experienced Operations Manager for a prominent hospitality group in Asia. You will lead daily restaurant operations, directing a diverse team to deliver exceptional service and experiences.

Key responsibilities include recruitment and training, scheduling, service excellence, monthly reviews, and ensuring guest satisfaction while upholding the group's ethos and standards. 10+ years of restaurant ops in renowned venues preferred.