Operations Manager

DREAM TALENTS PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Staff meals provided

Performance incentives

Career advancement opportunities

Annual leave and medical benefits

Job summary

DREAM TALENTS PTE. LTD. is seeking a proactive Operations Manager for a Restaurant & Bar in Singapore. You will oversee daily operations, ensure exceptional customer service, and drive efficiency and profitability.

Responsibilities include leading the team, managing scheduling, monitoring costs, maintaining food quality and safety, and coordinating between kitchen and service to optimize workflow. Ached with growth opportunities and competitive benefits.

Qualifications

• Diploma or Degree in Hospitality/Business preferred.
• Minimum 3 years of experience in restaurant management or similar role.
• Strong leadership and team management skills.
• Good knowledge of restaurant operations and customer service.
• Ability to work under pressure in a fast-paced environment.
• Good communication and problem-solving skills.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Oversee daily restaurant operations to deliver smooth, efficient service and operational excellence.
• Lead, supervise, and motivate the restaurant team to achieve targets and maintain morale.
• Manage staffing levels, create schedules, and evaluate employee performance to optimise productivity.
• Monitor sales data, control operational costs, and implement strategies to improve profitability.
• Deliver excellent customer service by addressing and resolving customer concerns.
• Maintain consistent food quality, cleanliness, and service standards with company policies.
• Oversee inventory management, purchasing processes, and supplier relationships.
• Ensure compliance with Singapore Food Agency (SFA), National Environment Agency (NEA), workplace safety regulations, and company policies.
• Coordinate between kitchen and service teams to optimise workflow.
• Implement promotional activities and operational improvements to drive growth.

Skills

Leadership

Team management

Customer service

Operations management

Problem solving

Communication

Education

Diploma or Degree in Hospitality/Business

Job description

Operations Manager (Restaurant & Bar)

Job Summary

The Operations Manager is responsible for overseeing the restaurant's daily operations, ensuring excellent customer service, efficient processes, and strong financial performance, while maintaining high standards of food quality and hygiene.

Responsibilities

• Oversee daily restaurant operations to deliver smooth, efficient service and operational excellence
• Lead, supervise, and motivate the restaurant team to achieve performance targets and maintain high morale
• Manage staffing levels, create schedules, and evaluate employee performance to optimise workforce productivity
• Monitor sales data, control operational costs, and implement strategies to improve profitability
• Deliver excellent customer service by promptly addressing and resolving customer concerns
• Maintain consistent food quality, cleanliness, and service standards aligned with company policies
• Oversee inventory management, purchasing processes, and maintain strong supplier relationships
• Ensure compliance with Singapore Food Agency (SFA), National Environment Agency (NEA), workplace safety regulations, and company policies
• Coordinate between kitchen and service teams to optimise workflow and operational efficiency
• Implement promotional activities and operational improvements to drive business growth

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or a related field is preferred
• Minimum 3 years of experience in restaurant management or a similar role
• Strong leadership and team management skills
• Good knowledge of restaurant operations and customer service
• Ability to work under pressure in a fast-paced environment
• Good communication and problem-solving skills
• Willingness to work shifts, weekends, and public holidays

Other Information

Benefits

• Competitive salary
• Staff meals provided
• Performance incentives
• Career advancement opportunities
• Annual leave and medical benefits