Operations Manager (Cleaning Service Industry)

MAX-VALUE BUILDING SERVICES PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

MAX-VALUE BUILDING SERVICES PTE. LTD. is seeking an experienced operations supervisor to oversee daily cleaning across multiple sites in Singapore. You will plan manpower, equipment, and schedules to ensure smooth operations while meeting standards, timelines, and budgets.

You will conduct risk assessments, act as the main client contact, attend meetings, and lead cleaners and supervisors. Training and performance monitoring support service quality and ongoing improvements.

Qualifications

• 6+ years of experience in the cleaning service industry
• Strong knowledge of commercial cleaning and disinfection
• Experience conducting risk assessments
• Able to lead and supervise cleaning teams
• Excellent communication and leadership skills

Responsibilities

• Oversee and manage daily cleaning operations across multiple sites
• Plan manpower, equipment and work schedules
• Ensure work meets agreed standards, timelines and budgets
• Act as the main contact for key clients and handle escalations
• Attend client meetings to understand requirements and ensure service expectations
• Provide training to improve team skills and service quality
• Prepare operational reports and maintain documentation

Skills

Leadership

Communication

Teamwork

Risk assessment

Multi-tasking

Education

Secondary/GC E N/O Level/Nitec

Tools

Microsoft Excel

Zetta Solution System

Job description

Job Description:

• Oversee and manage daily cleaning operations across multiple sites.
• Plan manpower, equipment, and work schedules to ensure smooth operations.
• Ensure cleaning works are carried out according to agreed standards, timelines, and budgets.
• Conduct and approve Risk Assessments and ensure safety requirements are followed at all sites.
• Act as the main contact person for key clients and handle any issues or escalations.
• Attend client meetings to understand requirements and ensure service expectations are met.
• Supervise and guide Assistant Ops Managers, Supervisors, and cleaning teams.
• Provide training to improve team skills and service quality.
• Monitor operational performance, attendance, and service quality.
• Support new site mobilisation and improvement of work processes.
• Prepare operational reports and ensure proper documentation is maintained.
• Perform other operational or administrative duties when required.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$4,000 to $5,000 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.