Operations Manager

GOLDEN 8 BILLIARD CLUB PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading billiard club in Singapore is looking for an experienced Operations Manager to oversee daily operations and enhance customer experience. Your responsibilities will include managing staff, service standards, and inventory while ensuring a safe environment. The ideal candidate should have a diploma or degree in hospitality or business and relevant experience in operations, preferably in a club setting. We encourage individuals who thrive in lively venues to apply.

Qualifications

• Relevant experience in operations in F&B, entertainment, sports, or club environment.
• Strong leadership skills and service mindset.
• Proactive, reliable, and able to work in a fast-paced environment.

Responsibilities

• Oversee daily club operations, service flow, and customer experience.
• Lead and supervise staff, scheduling, and training.
• Manage inventory, equipment maintenance, and vendor coordination.
• Ensure cleanliness, safety, and compliance with regulations.
• Support tournaments, events, and private bookings.
• Handle operational reporting and daily sales reconciliation.

Skills

Leadership

Customer service

Problem-solving

Inventory management

Education

Diploma/Degree in Hospitality, Business, or related field

Job description

Operations Manager (Billiard Club)

Location: Singapore • Full-time

We are seeking a hands-on and experienced Operations Manager to oversee the daily running of our billiard club. You will lead staff, manage service standards, handle customer experience, and ensure smooth, efficient operations in a vibrant entertainment environment.

Responsibilities

• Oversee daily club operations, service flow, and customer experience
• Lead and supervise staff, scheduling, and training
• Manage inventory, equipment maintenance, and vendor coordination
• Ensure cleanliness, safety, and compliance with regulations
• Support tournaments, events, and private bookings
• Handle operational reporting and daily sales reconciliation

Requirements

• Diploma/Degree in Hospitality, Business, or related field
• Relevant experience in operations (F&B, entertainment, sports or club environment preferred)
• Strong leadership, service mindset, and problem-solving skills
• Able to work evenings and weekends when required
• Proactive, reliable, and comfortable in a fast-paced setting

If you enjoy managing lively venues and delivering great customer experiences, we’d love to hear from you.