Operations Manager

indian bazaar import&export pte. ltd.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Indian Bazaar Import&Export Pte. Ltd. in Singapore is seeking a Store Manager to lead our retail team and ensure store standards. You will oversee staff, organize schedules, and drive customer satisfaction while maintaining inventory and visual merchandising standards.

Responsibilities include coaching employees, implementing policies, and collaborating with the general manager to achieve targets and uphold the brand's fashion-forward image.

Qualifications

• 2+ years retail experience in a leadership role.
• Bachelor’s degree or equivalent experience.
• Familiarity with fashion trends and styles.
• Ability to train and motivate sales associates.
• Strong organizational and communication skills; willingness to lead from the floor.

Responsibilities

• Provide leadership and direction to all employees.
• Ensure product quality and availability.
• Organize employee schedules and staff management.
• Oversee retail inventory and store standards.
• Develop and implement store policies and health/safety rules.
• Resolve customer issues to maintain satisfaction.
• Prepare and present employee reviews.
• Collaborate with store manager to lead staff.
• Motivate employees to align with mission.
• Complete tasks assigned by the general manager.

Skills

Leadership

Training and development

Communication

Problem-solving

Organization

Education

Bachelor’s degree or equivalent experience

Job description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor