Operations Manager

One RQ Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

The Nanson, a private member’s club at InterContinental Robertson Quay, Singapore, seeks an Operations Manager to ensure facilities are well maintained, safe, and ready for members and guests. You will oversee maintenance programs, vendor coordination, procurement, and asset upkeep, working with the General Manager and external providers to uphold high club standards.

You will lead a small two-person team, coordinate AV and events support, and drive cost-effective operations while improving

Qualifications

• Diploma in Facilities Management or related field.
• 3–5 years in facilities management or related environment.
• Strong vendor management and procurement coordination.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Oversee day-to-day maintenance, cleanliness, functionality, and readiness of club facilities and common areas.
• Coordinate preventive and corrective maintenance, inspections, and timely issue resolution.
• Maintain records of maintenance, repairs, warranties, assets, and service schedules.
• Support Events Operations: setup, venue readiness, logistics, and post-event reinstatement.
• AV & Music management: setup, operation, basic troubleshooting for equipment and weekly band roster.
• Coordinate with internal teams to deliver facilities and operational requirements for events.
• Provide after-hours support for events and urgent needs when required.

Skills

Facilities management

Vendor management

Project coordination

Problem-solving

Education

Diploma in Facilities Management

Tools

AV systems

Job description

Company Overview

The Nanson is a private member’s club at InterContinental Robertson Quay, Singapore, offering exceptional hospitality, world‑class cultural programming, versatile spaces, curated content, and refined dining to create a connected, collaborative community for bold, creative minds.

The Role

The role of Operations Manager will be responsible for ensuring the day-to-day maintenance, functionality, and operational readiness of all club facilities. This role oversees preventive maintenance programmes, vendor coordination, procurement of facilities‑related requirements, and the upkeep of physical assets to ensure a safe, comfortable, and high‑quality environment for members, guests, and staff.

The successful candidate will work closely with the General Manager and external service providers to maintain club standards while supporting cost‑effective facilities operations.

Key Responsibilities:

Facilities Operations & Maintenance

• Oversee the day-to-day maintenance, cleanliness, functionality, and operational readiness of all club facilities and common areas.

• Coordinate preventive and corrective maintenance, conduct regular inspections, and ensure issues are promptly resolved.

• Maintain records of maintenance, repairs, warranties, assets, and service schedules.

Vendor, Contractor & Procurement Management

• Proactively manage vendors and contractors, including contract negotiations, renewals, and securing competitive costings to achieve cost savings and favourable commercial terms.

• Source, evaluate, and negotiate with suppliers; obtain competitive quotations and ensure value for money.

• Supervise contractors and monitor service levels, quality, timelines, and completion of works.

• Manage procurement, stock, and lifecycle of facilities equipment, furniture, supplies, and other assets.

Safety & Compliance

• Support workplace safety and ensure facilities, contractors, and works comply with relevant regulations and internal requirements.

• Conduct safety checks and coordinate rectification works, emergency preparedness, and other compliance requirements.

Events & Operational Support

• Support the Events Operations function, including event setup, venue readiness, facilities and logistics requirements, and post‑event reinstatement.

• Coordinate with internal teams to ensure facilities and operational requirements for events and club activities are delivered smoothly.

• Provide after‑hours support for events, maintenance, or urgent operational requirements when required.

AV & Music Management

• Prior hands‑on AV experience is required, with the ability to independently set up, operate, and provide basic troubleshooting for AV equipment used in events and club activities.

• Support basic AV requirements including microphones, speakers, mixers, displays/projectors, presentations, and related event equipment.

• Support the podcast room, ensuring equipment is functional and ready for use, and coordinate specialist support for more complex technical issues.

• Manage the weekly band roster and music schedule, including coordination with performers and relevant equipment requirements.

Team Coordination & Supervision

• Oversee and coordinate the day‑to‑day work of a team of two staff under your supervision, including task allocation, priorities, and team coverage.

• Provide direction and support to ensure facilities, maintenance, AV, events, and operational responsibilities are completed effectively.

• Monitor work standards and performance and address or elevate issues where necessary.

General

• Identify opportunities to improve operational efficiency, service quality, and cost effectiveness across facilities and operations.

• Work collaboratively with internal departments and undertake other relevant facilities, events, AV, music, and operational duties as required.

Requirements

• Diploma in Facilities Management, Building Services, Engineering, Hospitality Operations, or a related field.

• Minimum 3–5 years of experience in facilities management, building operations, hospitality, or a related environment.

• Strong vendor management and procurement coordination skills

• Good organisational and problem‑solving abilities with attention to detail

• Ability to manage multiple priorities in a dynamic environment