Operations Lead — Team Growth & Efficiency

GMP Technologies; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

GMP Technologies seeks an Assistant Manager to support daily operations and lead a team toward high performance in Singapore. You will drive productivity, monitor KPIs, and ensure excellent customer service.

The role requires strong leadership, effective communication, and a proven track record in managing teams and budgets. You will collaborate across departments to optimize processes and deliver results.

Qualifications

• Bachelor's degree or higher in business/management or related field.
• Minimum 3 years in a supervisory/management role.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Proven track record of driving business growth and achieving targets.
• Knowledge of industry best practices and trends.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office and relevant software.
• Experience in recruitment and training of employees.

Responsibilities

• Assist in day-to-day management of operations and supervise employees to ensure timely, high-quality task completion.
• Help develop and implement strategies to improve productivity and efficiency.
• Monitor KPIs to identify areas for improvement and drive growth.
• Ensure employees are trained with necessary skills for their roles.
• Foster a positive, professional work environment and teamwork.
• Coordinate communication between departments to ensure smooth operations.
• Assist in recruitment, onboarding, and training of new staff.
• Handle customer complaints and resolve issues promptly and satisfactorily.
• Monitor budget and allocate resources effectively.
• Stay informed on industry trends and propose process improvements.

Skills

Leadership

Communication

Problem-solving

Decision-making

Training

Recruitment

Budget management

KPI analysis

Team management

Customer service

Education

Bachelor's degree in Business Administration, Management, or a related field

Tools

Microsoft Office

Job description

GMP Technologies seeks an Assistant Manager to support daily operations and lead a team toward high performance in Singapore. You will drive productivity, monitor KPIs, and ensure excellent customer service.

The role requires strong leadership, effective communication, and a proven track record in managing teams and budgets. You will collaborate across departments to optimize processes and deliver results.