Operations Lead: Overseas Team, Remote & Growth

luce maintenance group pte. ltd.; Singapore; On-site; SGD 47,000 - 58,000; Full time

Benefits offered by this job

Work from home

Professional development

Employee discount

Job summary

Luce SG, a Singapore-based tech-powered services provider, seeks an Assistant Operations Manager to lead day-to-day operations in Singapore and manage a team of executives overseas. The role emphasizes efficiency, cross-language communication, and strategic process improvements.

The candidate should have at least 2 years in a senior operational role, strong English writing, and willingness to liaise with Chinese-speaking partners. Full-time, in-person work hours 8:30–18:00, Mon–Fri.

Qualifications

• Minimum 2 years in a senior operation, senior customer service, corporate planning, strategical or managerial role (the two years should be at the same company).
• Strong English writing ability; Mandarin and Bahasa speaking/writing skills are a bonus for liaising with partners or customers of different language backgrounds.
• Strong English writing abilities for producing clear, concise instructions.
• Strong ability and confidence to make decisions with convincing reasoning.

Responsibilities

• Involved in day-to-day operations of the services department.
• Rotate through executive-level duties in the operations department.
• Propose modifications to improve efficiency and reduce human error.
• Directly manage the performance and KPI achievement of overseas operations staff.
• Track changes in processes and update SOPs.
• Research pricing and service trends of competitors.

Skills

Logical thinking

English writing

Mandarin

Time management

Interpersonal skills

Decision making

Education

Diploma/Advanced/Higher/Graduate Diploma

Job description

Luce SG, a Singapore-based tech-powered services provider, seeks an Assistant Operations Manager to lead day-to-day operations in Singapore and manage a team of executives overseas. The role emphasizes efficiency, cross-language communication, and strategic process improvements.

The candidate should have at least 2 years in a senior operational role, strong English writing, and willingness to liaise with Chinese-speaking partners. Full-time, in-person work hours 8:30–18:00, Mon–Fri.