Assistant Operations Manager - APAC Ops Lead (Remote)

Luce Maintenance Group; Singapore; On-site; SGD 47,000 - 58,000; Full time

Benefits offered by this job

Employee discount

Professional development

Work from home

Job summary

Luce SG is seeking an Assistant Operations Manager to join our Singapore-based team. You will oversee day-to-day operations, mentor a team of overseas operations staff, and help shape service delivery for residential and commercial clients.

A Diploma and at least 2 years in a senior role are required. Fluency in English; Mandarin/Bahasa skills are a plus. The role offers a full-time schedule 8:30 am–6:00 pm, Mon–Fri, with competitive monthly pay.

Qualifications

• At least 2 years in a senior operations, customer service, corporate planning, strategy or managerial role at the same company.
• Strong English writing ability; Mandarin and Bahasa are a bonus for cross-language liaison.
• Diploma/Advanced/Higher/Graduate Diploma required.
• Full-time role with immediate start; Singapore-based.

Responsibilities

• Oversee day-to-day operations of the services department.
• Rotate through executive-level duties in operations to gain oversight.
• Propose process changes to improve efficiency and reduce errors.
• Manage a team of operations executives located overseas and monitor KPIs.
• Track process changes and update SOPs.
• Research pricing and service trends of competitors.
• Develop plans to implement and improve business strategies in operations.
• Align resources and goals with overall business strategy.
• Support executives during organizational changes.

Skills

Logical thinking

English writing

Time management

Interpersonal skills

Decision making

Creative problem solving

Willingness to learn

Education

Diploma/Advanced/Higher/Graduate Diploma

Job description

Luce SG is seeking an Assistant Operations Manager to join our Singapore-based team. You will oversee day-to-day operations, mentor a team of overseas operations staff, and help shape service delivery for residential and commercial clients.

A Diploma and at least 2 years in a senior role are required. Fluency in English; Mandarin/Bahasa skills are a plus. The role offers a full-time schedule 8:30 am–6:00 pm, Mon–Fri, with competitive monthly pay.