Operations / Implementation Specialist (Start ASAP)

Iaas Lc; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Annual leave

Medical and dental benefits

Flexible hybrid work model

Recreational activities

Flexible dress code

Job summary

TeamCPF is seeking an Operations/Implementation Specialist in Singapore to drive process improvements and operational efficiency. You will analyse existing processes, collaborate with cross-functional teams, and implement streamlined workflows that reduce costs and boost productivity.

You will lead a team of operations professionals, champion new tools, and work with IT to develop automated solutions. The role offers a flexible hybrid work arrangement and opportunities for growth within CPF

Qualifications

• Demonstrated leadership abilities through academic, extracurricular, or work experiences.
• Willingness to learn, adapt and thrive in a dynamic environment.
• Ability to generate creative solutions proactively and think beyond conventional boundaries.
• Ability to contribute to a positive work culture, foster collaboration, and build trust.
• Familiarity or expertise in process review, automation, team management, operations-technology integration, and product management is advantageous.
• Open to fresh graduates in any discipline and candidates without working experience.

Responsibilities

• Analyse existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Collaborate with cross-functional teams to design and implement streamlined processes that enhance productivity and reduce operational costs.
• Continuously monitor and measure the effectiveness of implemented process improvements, making necessary adjustments as needed.
• Identify opportunities for automation and technology integration across various operational functions.
• Work closely with IT and technology teams to develop and implement automated solutions that enhance efficiency and accuracy.
• Champion the adoption of new tools and technologies to streamline operations and improve decision-making.
• Lead and manage a team of operations professionals, providing mentorship, guidance, and performance feedback.
• Foster a collaborative and positive team environment that encourages innovation and continuous learning.
• Delegate tasks and responsibilities effectively to ensure optimal team performance and project outcomes.
• Collaborate with the product development team to understand product features, functionalities, and user requirements.
• Contribute insights from an operations perspective to influence product design and development, ensuring seamless implementation and user satisfaction.
• Assist in defining product roadmaps, release schedules, and feature prioritisation based on operational considerations.

Job description

Drive operational efficiency and process optimisation as an Operations/Implementation Specialist at #TeamCPF, supporting over 4 million members.

Your role

Here’s what you will be doing:

• Analyse existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Collaborate with cross-functional teams to design and implement streamlined processes that enhance productivity and reduce operational costs.
• Continuously monitor and measure the effectiveness of implemented process improvements, making necessary adjustments as needed.
• Identify opportunities for automation and technology integration across various operational functions.
• Work closely with IT and technology teams to develop and implement automated solutions that enhance efficiency and accuracy.
• Champion the adoption of new tools and technologies to streamline operations and improve decision-making.
• Lead and manage a team of operations professionals, providing mentorship, guidance, and performance feedback.
• Foster a collaborative and positive team environment that encourages innovation and continuous learning.
• Delegate tasks and responsibilities effectively to ensure optimal team performance and project outcomes.
• Collaborate with the product development team to understand product features, functionalities, and user requirements.
• Contribute insights from an operations perspective to influence product design and development, ensuring seamless implementation and user satisfaction.
• Assist in defining product roadmaps, release schedules, and feature prioritisation based on operational considerations.

About you

The company is looking for:

• Demonstrated leadership abilities through academic, extracurricular, or work experiences.
• Willingness to learn, embrace change, adapt, and thrive in a dynamic environment.
• Ability to generate creative solutions proactively and think beyond conventional boundaries.
• Ability to contribute to a positive work culture, foster collaboration, and build trust among team members.
• Familiarity or expertise in process review, automation, team management, operations-technology integration, and product management is advantageous.
• Open to fresh graduates in any discipline and candidates without working experience.

Compensation & benefits

• 2-year full-time contract under CPF Board payroll with potential for permanent placement.
• Annual leave and pro-family leave.
• Medical and dental benefits.
• Access to recreational activities.
• Flexible hybrid work model subject to service exigencies.
• Flexible dress code.

Training & development

• Opportunities for formal and informal training to keep skills sharp in an evolving technological landscape.

Career progression

• Promotion opportunities based on capability and on-the-job performance.

This job may close before the stated closing date, you are encouraged to apply as soon as possible