Operations Executive (Housekeeping)

PRIME HOSPITALITY SERVICES PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Prime Hospitality Services Pte. Ltd. is seeking an Operations Executive (Cleaning Services – Commercial) in Singapore to coordinate service delivery, manage budgets and resources, and lead cleaning teams across projects.

The role involves ensuring safety, quality, and compliance while driving continuous improvements in operations. You will oversee workforce planning, onboarding, and training, while coordinating with clients and teams to maintain high standards of service and efficiency in

Qualifications

• Experience in operations management within commercial cleaning or facility services.
• Knowledge of safety regulations including ISO 14001 and NEA Clean Mark.
• Ability to manage budgets and optimize resources efficiently.

Responsibilities

• Coordinate with supervisors and clients to ensure high standards of cleaning service delivery.
• Analyze and refine operational plans to improve procedures and service quality.
• Monitor safety measures and ensure compliance during cleaning operations.
• Audit cleaning reports and submit findings to management.
• Assist in budget planning and cost optimization for operations.
• Manage inventory and allocate equipment and supplies to sites.
• Plan staff schedules and oversee onboarding and training for new projects.
• Provide hands-on support and ensure adherence to safety standards.
• Lead teams during incidents and ensure timely documentation of events.

Skills

Organizational skills

Analytical skills

Communication

Leadership

Adaptability

Job description

Job Title: Operations Executive (Cleaning Services – Commercial)

Key Responsibilities:

1. Service Delivery & Quality Assurance

• Coordinate with supervisors and clients to ensure high standards of cleaning service delivery.
• Compile, analyze, develop, and review operational plans to enhance work procedures and service quality.
• Implement and monitor safety measures to ensure compliance during cleaning operations.
• Conduct regular audits and reviews of cleaning job reports for submission to management.

2. Financial & Resource Management

• Assist in budget planning for cleaning operations, optimizing cost efficiency.
• Manage inventory by conducting stocktakes and allocating cleaning equipment, technologies, and supplies to project sites.
• Identify and recommend suitable tools and technologies to improve cleaning processes.
• Develop and enforce maintenance schedules for tools, equipment, and assets.

3. Workforce Management

• Plan and facilitate work schedules, manpower deployment, and staff capability development.
• Oversee recruitment, onboarding, and training of cleaning personnel for new projects.
• Provide operational coverage when required, including hands-on cleaning tasks.
• Ensure adherence to workplace safety and compliance standards.

4. Incident & Crisis Management

• Lead and guide teams in responding to major incidents/emergencies on-site.
• Investigate and resolve operational issues, escalating concerns to management when necessary.
• Maintain incident reporting protocols and ensure timely documentation of events.

Requirements:

• Prior experience in operations management within commercial cleaning or facility services.
• Strong organizational and analytical skills to drive service improvements.
• Knowledge of safety regulations, including workplace health & environmental compliance (ISO 14001, NEA Clean Mark, etc.).
• Ability to manage budgets and optimize resources efficiently.
• Effective communication and leadership skills to coordinate with clients and teams.
• Adaptability to handle dynamic work environments and operational challenges.