Operations Executive (Air / Ocean Freight)

SEARCH INDEX PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Freight Forwarding MNC in Singapore is seeking a logistics-minded professional to support daily air and ocean freight shipments (import and export). You will prepare shipping documents, assist with customs declarations, and coordinate with airlines, forwarders, and customers from our Changi South Lane location.

The role requires 1–2 years in freight/logistics, familiarity with air/ocean operations, and strong coordination and communication skills.

Qualifications

• Minimum 1–2 years of experience in Freight Forwarding / Logistics.
• Exposure to Air and Sea Freight operation.
• Basic knowledge of shipping documents and customs processes.
• Familiarity with TradeNet is an advantage.
• Able to work in a fast-paced environment.
• Good coordination and communication skills.
• Willing to learn and take on new responsibilities.

Responsibilities

• Support daily operations for air and ocean freight shipment (import & export).
• Prepare and process shipping documents (e.g. HAWB, MAWB, Bill of Lading, manifests, pre-alerts).
• Assist with customs declarations and TradeNet submissions.
• Perform system data entry and maintain accurate shipment records.
• Coordinate with airlines, shipping lines, forwarders, and customers.
• Monitor shipment status and follow up on schedules and bookings.
• Assist in handling enquiries, issues, and basic dispute resolution.
• Perform ad-hoc duties as assigned.

Skills

Freight forwarding

Logistics coordination

Shipping documents

Customer service

Tools

TradeNet

Job description

• Freight Forwarding Industry
• Air / Ocean Freight Operation
• Shipping Documentation

Job Scope:

• Support daily operations for air and ocean freight shipment (import & export)
• Prepare and process shipping documents (e.g. HAWB, MAWB, "Bill of Lading", manifests, pre-alerts)
• Assist with customs declarations and TradeNet submissions
• Perform system data entry and maintain accurate shipment records
• Coordinate with stakeholders such as airlines, shipping lines, forwarders, and customers
• Monitor shipment status and follow up on schedules and bookings
• Assist in handling enquiries, issues, and basic dispute resolution
• Perform ad-hoc duties as assigned

Requirements:

• Minimum 1 – 2 years of experience in Freight Forwarding / Logistics
• Exposure to Air and Sea Freight operation
• Basic knowledge of shipping documents and customs processes
• Familiarity with TradeNet is an advantage
• Able to work in a fast-paced environment
• Good coordination and communication skills
• Willing to learn and take on new responsibilities

Other Information:

• Company: Freight Forwarding MNC
• Working Location: Changi South Lane (1 bus stop from Tanah Merah MRT)
• Working Days: Mon - Fri (8.30am - 5.30pm)