Operations Executive

PANCARE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PANCARE MEDICAL CLINIC PTE. LTD. is seeking an Operations Coordinator for the Transitional Care Facility to streamline project operations and oversee daily facilities management on site in Singapore.

You will coordinate maintenance, safety, housekeeping and security to ensure a safe, patient-centered environment during recovery. Responsibilities include coordinating medical services, therapies and activities, developing workflow strategies, supporting audits, and liaising with departments and

Qualifications

• Degree is preferred; candidates without degrees may be considered based on experience.
• Proficient in Microsoft Office applications.
• Willing to work weekends and public holidays on a rotating shift.

Responsibilities

• Coordinate Transitional Care Facility projects operations.
• Manage day-to-day operations including maintenance, fire safety, housekeeping and security to ensure a safe environment.
• Coordinate medical services, therapies and activities for client recovery.
• Create and refine operational workflow strategies.
• Support emergency response planning for patient and staff safety.
• Assess risks and incidents, implement proactive safety measures.
• Ensure services align with healthcare regulations and quality standards.
• Maintain accurate records of patient care and facility operations.
• Prepare for clinical, service and financial audits for compliance.
• Gather feedback to improve workflow processes and liaise with departments.
• Act as point-of-contact for external contractors or suppliers.
• Provide proactive support to team members and ensure SOPs are communicated and followed.
• Contribute to staff training updates and workflow improvements.

Skills

Teamwork

Customer service

Education

Degree in any discipline

Tools

Microsoft Office

Job description

JOB DESCRIPTION:

• Coordinating and streamlining Transitional Care Facility's projects operations
• Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
• Ensuring the safety, well-being, and comprehensive care of clients during their recovery process by coordinating medical services, therapies, and activities
• Creating operational workflow strategies
• Support in developing and implementation of emergency response plans for patient and staff safety during unforeseen events
• Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences
• Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
• Keeping accurate records of patient care, facility operations, and relevant information
• Preparing for clinical, service, and financial audits to ensure compliance and quality
• Gathering and comparing feedback between management and team members to improve workflow processes
• Liaising with various departments to ensure the TCF projects run smoothly
• Attending to patients or next-of-kin, to handle inquiries or complaints when needed
• Point-of-contact for external contractors or suppliers
• Proposing and implement innovative work-related processes
• Managing and overseeing the submission of claims and invoices for accounting and audit purposes
• Assist Management in the updating of staff training records, workflows and processes
• To be part of the duty rotation system.
• Provide proactive support as and when required by any team member for delivering of required service/ assistance
• Work with the Facilities and Operations Team to ensure that all SOPs are clearly communicated and consistently adhered to by all contractors
• Any Other duties as assigned by the reporting Supervisor and/or Management

REQUIREMENTS:

• Preferably a degree in any discipline from a recognized tertiary institution
• Candidates with no degrees may be considered based on experience.
• High degree of proficiency in Microsoft Office
• Ability to work on weekends and public holidays (rotating shift system)
• An effective team player and customer service-oriented personality