Operations Executive

ALFA MEDICAL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ALFA MEDICAL MANAGEMENT PTE. LTD. is recruiting for a Centre Operations professional in Singapore to coordinate day-to-day operations and ensure safe, efficient service delivery. You will oversee maintenance, engage with contractors, and monitor KPIs to drive operational excellence.

You will work independently, with a proactive approach to improvements, and collaborate with teams to uphold high standards of care. Strong communication and details orientation are essential in this role.

Qualifications

• Diploma or Degree in Engineering.
• Strong logical thinking and problem-solving abilities.
• High attention to detail and meticulousness.
• Proficient in Microsoft Office applications.
• Customer service-oriented.
• Effective communication skills (phone and email).
• Healthcare/Medical care experience is an advantage.
• Independent worker with proactive operations improvement.
• Hands-on and team-oriented, requiring minimal supervision.

Responsibilities

• Coordinate day-to-day operations of the centre to ensure smooth, safe, and efficient service delivery.
• Oversee preventive, corrective, and ad-hoc maintenance with contractors, ensuring compliance with regulatory and organisational standards.
• Conduct routine facility inspections, monitor contractor performance, and ensure the centre's infrastructure remains safe, functional, and well-maintained.
• Support operational projects, including infrastructure setup, system implementation, and operational readiness activities.
• Monitor operational issues, maintenance activities, and KPIs, and prepare reports for management.
• Maintain accurate documentation and records relating to maintenance, operations, and projects.
• Identify opportunities for process improvements and support the implementation of operational enhancements.
• Perform any other duties or projects as assigned by the Management.

Skills

Logical thinking

Problem solving

Attention to detail

Customer service

Communication

Teamwork

Independent worker

Education

Engineering diploma

Engineering degree

Tools

Microsoft Office

Job description

Job Responsibilities:

• Coordinate the day-to-day operations of the centre to ensure smooth, safe, and efficient service delivery.
• Oversee preventive, corrective, and ad-hoc maintenance works by coordinating with contractors and vendors, ensuring compliance with regulatory and organisational standards.
• Conduct routine facility inspections, monitor contractor performance, and ensure the centre's infrastructure remains safe, functional, and well-maintained.
• Support operational projects, including infrastructure setup, system implementation, and operational readiness activities.
• Monitor operational issues, maintenance activities, and key performance indicators (KPIs), and prepare reports for management.
• Maintain accurate documentation and records relating to maintenance, operations, and projects.
• Identify opportunities for process improvements and support the implementation of operational enhancements.
• Perform any other duties or projects as assigned by the Management.

Job Requirements:

• Diploma or Degree in Engineering.
• Strong logical thinking and problem-solving abilities.
• High attention to detail and meticulousness.
• Proficient in Microsoft Office applications.
• Customer service-oriented.
• Effective communication skills (both phone and email).
• Previous experience in Healthcare/Medical care is an advantage, though not required.
• Independent worker with a proactive approach to operations improvement.
• Hands-on and team-oriented, requiring minimal supervision.

Only shortlisted candidates will be notified