Operations Executive

PANCARE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 5,000 - 8,000; Full time

Job summary

PANCARE MEDICAL CLINIC PTE. LTD. is seeking an Operations Coordinator to oversee Transitional Care Facility projects and day-to-day operations, ensuring safety and quality in patient care and facility management.

The role involves coordinating medical services, managing audits, and liaising with departments to maintain smooth project flow. Weekend readiness and strong MS Office skills are required.

Qualifications

• Degree in any discipline from a recognized tertiary institution.
• Candidates with no degree may be considered based on experience.
• High degree of proficiency in Microsoft Office.
• Ability to work on weekends and public holidays (rotating shift).
• An effective team player and customer service-oriented personality.

Responsibilities

• Coordinating and streamlining Transitional Care Facility's projects operations.
• Managing day-to-day operations including maintenance, fire safety, housekeeping, and security to maintain a safe environment.
• Coordinating medical services, therapies, and activities to ensure patient well-being during recovery.
• Creating operational workflow strategies.
• Supporting development and implementation of emergency response plans for safety.
• Assessing risks and implementing proactive safety measures.
• Ensuring high-quality services aligned with healthcare regulations and standards.
• Maintaining accurate records of patient care and facility operations.
• Preparing for audits and ensuring compliance and quality.
• Liaising with departments to ensure projects run smoothly.
• Handling inquiries or complaints from patients or next-of-kin as needed.

Skills

Microsoft Office

Team player

Customer service

Weekend availability

Education

Degree in any discipline

Job description

JOB DESCRIPTION:

• Coordinating and streamliningTransitional Care Facility's projects operations
• Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
• Ensuring the safety, well-being, and comprehensive care of clients during their recovery process by coordinating medical services, therapies, and activities
• Creating operationalworkflow strategies
• Support in developing and implementation of emergency response plans for patient and staff safety during unforeseen events
• Assessing risks, incidents,and implementing proactive solutions to enhance safety and reduce occurrences
• Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
• Keeping accurate records of patient care, facility operations, and relevant information
• Preparing for clinical, service, and financial audits to ensure compliance and quality
• Gathering and comparing feedback between management and team members to improve workflow processes
• Liaising with various departments to ensure the TCF projects run smoothly
• Attending to patients or next-of-kin, to handle inquiries or complaints when needed
• Point-of-contact for external contractors or suppliers
• Proposingand implement innovative work-related processes
• Managingand overseeingthe submission of claims and invoices for accounting and audit purposes
• Assist Management in the updating of staff training records, workflows and processes
• To be part of the duty rotation system.
• Provide proactive support as and when required by any team member for delivering of required service/ assistance
• Work with the Facilities and Operations Team to ensure that all SOPs are clearly communicated and consistently adhered to by all contractors
• Any Other duties as assigned by the reporting Supervisor and/or Management

REQUIREMENTS:

• Preferably a degree in any discipline from a recognizedtertiary institution
• Candidates with no degrees may be considered based on experience.
• High degree of proficiency in Microsoft Office
• Ability to work on weekends and public holidays (rotating shift system)
• An effective team player and customer service-oriented personality