OPERATIONS EXECUTIVE

Avon Cleaning Services; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

Avon Cleaning Services in Singapore is seeking a hands-on Supervisor to recruit and deploy workers across sites and manage on-site operations to meet daily targets. You will schedule rosters, address client concerns, coach staff and ensure compliance with contract requirements.

Strong English communication and MS Office proficiency are essential for this role. The ideal candidate has 2–3 years of manpower management experience, is able to work six days including public holidays, and can work

Qualifications

• Degree or Diploma required or equivalent.
• 2–3 years hands-on manpower management experience preferred.
• Fluency in written and verbal English, good communication skills.

Responsibilities

• Recruit and deploy workers/supervisors for existing and new sites.
• On-site management to ensure daily operations.
• Plan and schedule rosters based on manpower.
• Handle clients' complaints and emergency calls.
• Coach and guide staff on work-related issues.
• Inspections to monitor performance and corrective actions.
• Any additional duties as required.

Skills

Manpower management

Team leadership

Customer service

Education

Degree or Diploma Holder

Tools

Microsoft Office

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted