General Manager

Yellow Ribbon; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Yellow Ribbon in Singapore is seeking an experienced Operations Manager to oversee daily operations, supervise a large workforce, and coordinate project activities across multiple sites. You will deploy manpower efficiently, monitor productivity, ensure workplace safety, and drive improvements while reporting to management.

Flexibility for weekend/public holiday coverage and travel to project locations are required.

Qualifications

• Diploma or Degree required.
• 7+ years of relevant experience in operations management.
• Experience supervising a workforce of 300+ employees.
• Strong manpower planning and deployment experience.
• Willingness to travel to multiple project locations.
• Possess a valid Singapore Class 3 driving licence.

Responsibilities

• Oversee daily business operations and project activities.
• Manage and supervise a workforce of 300+ employees.
• Plan and coordinate manpower deployment and work schedules.
• Monitor project progress, productivity and operational performance.
• Coordinate with clients, contractors, suppliers and internal departments.
• Ensure workplace safety regulations and company policies are followed.
• Resolve operational issues and implement efficiency improvements.
• Prepare operational reports and provide updates to management.
• Manage costs, resources and workforce requirements.
• Ensure smooth coordination between management, supervisors and staff.
• Collect feedback from clients on staff performance and act to improve service quality.
• Coordinate logistics, manpower, equipment and resources for project operations.
• Oversee operations of multiple projects, including 24-hour operations.
• Respond to work-related communications during non-working hours when required.

Skills

Leadership

Communication

Decision-making

Problem-solving

Independent work

Team management

Education

Diploma or Degree

Tools

Microsoft Office

Job description

Job Title: Operations Manager

Occupation: Manager, Operations

Job Description

We are seeking an experienced Operations Manager to oversee daily operations, manage a large workforce, coordinate project activities, and ensure efficient manpower deployment and resource utilisation.

Job Responsibilities

• Oversee daily business operations and project activities.
• Manage and supervise a workforce of 300 or more employees.
• Plan and coordinate manpower deployment, work schedules, and operational requirements.
• Monitor project progress, productivity, and operational performance.
• Coordinate with clients, contractors, suppliers, and internal departments.
• Ensure compliance with workplace safety regulations and company policies.
• Resolve operational issues and implement improvements to enhance efficiency.
• Prepare operational reports and provide regular updates to management.
• Manage operational costs, resources, and workforce requirements.
• Ensure smooth coordination between management, supervisors, and employees.
• Collect feedback from clients on staff performance and take necessary actions to improve service quality.
• Coordinate and arrange all necessary logistics, manpower, equipment, and resources required for project operations.
• Manage and oversee the operations of multiple projects, including projects operating 24hours a day.
• Need to respond to work-related emails, calls, and messages during weekends and public holidays when operationally required.

Qualifications and Skills Required:

• Minimum 7 years of relevant working experience in operations management or a related field.
• Proven experience in managing and supervising a workforce of at least 300employees.
• Strong experience in manpower planning, workforce deployment, and daily operational management.
• Good leadership, communication, decision-making, and problem-solving skills.
• Ability to manage large operational teams and multiple project sites.
• Knowledge of Singapore workplace safety regulations and operational practices.
• Proficient in Microsoft Office and operational reporting.
• Ability to work independently and handle operational challenges effectively.
• Must be qualified with a Diploma or Degree.
• Ability to manage 24-hour operations effectively.
• Willing to work on a flexible schedule with no fixed day off, based on operational requirements.
• Able to travel to multiple project locations as required.
• Must possess a valid Singapore Class 3 driving licence and be ableto drive.