Operations Executive

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking an Operations Executive in Jurong East to manage customer accounts and coordinate shipments. You will handle inbound and outbound calls, maintain relationships with vendors and customers, and resolve issues while providing exceptional service.

The role requires 2–3 years in freight and logistics and experience handling LC shipments, with strong multitasking and computer software skills to support daily operations.

Qualifications

• 2–3 years in freight & logistics field
• Experience handling LC shipment

Responsibilities

• Help managing current and new customer accounts
• Handling inbound and outbound phone calls
• Providing exceptional customer service
• Maintaining relationships with vendors and customers
• Solving customer problems and help resolve issues
• Prepare shipment quotes for customers and set up shipments as required by customers
• Excellent multitasking skills within workspace as well as computer software programs

Skills

Customer service

Multitasking

Communication

Job description

We are representing a logistics company in Jurong East looking for an Operations Executive.

Job Description

• Help managing current and new customer accounts
• Handling inbound and outbound phone calls
• Providing exceptional customer service
• Maintaining relationships with vendors and customers
• Solving customer problems and help resolve issues
• Prepare shipment quotes for customers and set up shipments as required by customers
• Excellent multitasking skills within workspace as well as computer software programs
• Projects a professional representative of our company

Requirement

• 2 to 3 years in freight & logistics field
• Handling of LC shipment