Logistics Operations Lead - Customer & Shipments

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

U3 INFOTECH PTE. LTD. in Singapore is seeking a Logistics Operations Executive with 2–3 years’ experience in freight and logistics to support current and new customer accounts and coordinate shipments.

You will handle inbound and outbound phone calls, provide exceptional customer service, and maintain strong relationships with vendors and customers to ensure smooth operations. The role requires excellent multitasking skills, proficiency with computer software, and the ability to project a

Qualifications

• Minimum 2–3 years in freight & logistics field.
• Experience handling inbound and outbound calls.
• Ability to prepare shipment quotes and set up shipments.
• Strong customer service and relationship management.
• Professional representation of the company.

Responsibilities

• Help managing current and new customer accounts
• Handling inbound and outbound phone calls
• Providing exceptional customer service
• Maintaining relationships with vendors and customers
• Solving customer problems and help resolve issues
• Prepare shipment quotes for customers and set up shipments as required by customers
• Excellent multitasking skills within workspace as well as computer software programs
• Projects a professional representative of our company

Skills

Customer service

Vendor relations

Communication skills

Multitasking

MS Office

CRM software

Tools

MS Office

CRM software

Job description

U3 INFOTECH PTE. LTD. in Singapore is seeking a Logistics Operations Executive with 2–3 years’ experience in freight and logistics to support current and new customer accounts and coordinate shipments.

You will handle inbound and outbound phone calls, provide exceptional customer service, and maintain strong relationships with vendors and customers to ensure smooth operations. The role requires excellent multitasking skills, proficiency with computer software, and the ability to project a