Operations Executive

Absolute Kinetics Consultancy Pte Ltd; Singapore; Sur place; SGD 28 000 - 47 000; Plein temps

Avantages offerts par ce poste

Training provided

Career development opportunities

Exposure to customer service, training

Résumé du poste

Kinetics Consultancy Pte Ltd in Singapore is seeking an energetic, organised team member to support customer service and training operations. The role involves guiding customers on courses, registrations and enrolments, and maintaining learner records.

You will assist with training administration, coordinate with trainers and internal teams, and handle daily operational tasks while following up on customer and process issues. Training provided; career development opportunities available.

Qualifications

• Good communication and interpersonal skills
• Organised and attentive to details
• Good follow-up and coordination skills
• Comfortable using computers and administrative systems
• Able to work independently and as part of a team
• Positive attitude and willingness to learn

Responsabilités

• Guide customers on courses, registrations and enrolments
• Maintain and update CRM and learner records
• Support training administration and TPG processes
• Coordinate with trainers and internal teams
• Assist with daily operational and administrative matters
• Follow up on outstanding customer and operational matters
• Help resolve customer enquiries and issues
• Perform other related duties as assigned

Connaissances

CRM software

Customer service

Organised

Team coordination

Outils

CRM system

Description du poste

Job Description

Join AKC and be part of our growing team. We are looking for an energetic, organised and service-oriented individual to support our customer service and training operations.

Responsibilities

• Guide customers on courses, registrations and enrolments


• Maintain and update CRM and learner records


• Support training administration and TPG processes


• Coordinate with trainers and internal teams


• Assist with daily operational and administrative matters


• Follow up on outstanding customer and operational matters


• Help resolve customer enquiries and issues


• Perform other related duties as assigned

Requirements

• Good communication and interpersonal skills


• Organised and attentive to details


• Good follow-up and coordination skills


• Comfortable using computers and administrative systems


• Able to work independently and as part of a team


• Positive attitude and willingness to learn


• Relevant experience is an advantage but not required


• Training will be provided

What We Offer

• Training provided


• Career development opportunities


• Exposure to customer service, training administration and operations

Work Locations

MacPherson / Hillview / Woodlands / Lok Yang

Employment Type:

Full-Time