OPERATIONS EXECUTIVE

Avon Services Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Avon Services Pte Ltd in Singapore is seeking an on-site manpower supervisor to recruit and deploy workers and supervisors for existing and new sites. You will manage manpower on site to ensure daily operations and plan rosters based on available staff.

You will handle client complaints, attend to emergency calls, coach direct reports, and ensure performance meets contract requirements. Fluency in English and proficiency in Microsoft Office are essential, along with a positive team attitude and

Qualifications

• Degree or Diploma in any field
• 2-3 years hands-on manpower management experience
• Willing to work 6 days including public holidays and last-minute assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Good communication and interpersonal skills
• Positive attitude, able to work independently and in a team

Responsibilities

• Recruit and deploy workers/supervisors for existing and new sites
• Manage manpower on site to ensure daily operations
• Plan and schedule rosters based on available manpower
• Handle client complaints and attend to emergencies
• Maintain client relations and meet expectations
• Coach and guide direct reports on work-related issues
• Ensure high performance per contract requirements
• Conduct inspections to monitor staff performance and take corrective actions
• Any additional duties as required

Skills

Good communication and interpersonal

Fluency in English (written and spoken

Microsoft Office proficiency (Outlook/

Positive work attitude, independent &

Education

Degree or Diploma Holders

Tools

Microsoft Office Suite

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted