Operations Executive (changi Airport)

AVON SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

AVON SERVICES PRIVATE LIMITED is seeking a hands-on manpower supervisor to recruit, deploy, and manage workers for existing and new sites. You will plan rosters, address on-site issues, and handle client concerns while coaching staff to meet contract standards.

The role requires English fluency, good communication, and the ability to work six days per week, including public holidays and last-minute shifts. Proficiency in MS Office is needed.

Qualifications

• Degree or Diploma holders.
• 2-3 years of hands-on experience in manpower management.
• Able to work 6 days incl. public holidays and last-minute shifts.
• Fluent in written and verbal English.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Good communication and interpersonal skills.
• Positive attitude, able to work independently and in a team.

Responsibilities

• Recruit and deploy workers/supervisors for existing and new sites.
• Effectively instruct and manage manpower on site to ensure daily operations.
• Plan and schedule rosters based on available manpower.
• Take charge and resolve operational ground issues as they arise.
• Handle clients' complaints and attend to emergency calls.
• Meet client expectations and maintain good customer relations.
• Coach and guide direct reports on work-related issues.
• Ensure a high standard of performance per contract requirements.
• Conduct inspections to monitor staff performance and take corrective action.
• Perform any additional duties, including hands-on tasks, as required.

Skills

Fluent English

Communication skills

Interpersonal skills

Teamwork

Independent work

Education

Degree or Diploma Holders

Tools

Microsoft Office

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients' complaints and attend to emergency calls
• Fulfil clients' expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

We regret that only shortlisted candidates will be contacted