Shipping Agent Operations

ELM FLOWERS SHIPPING AGENCY PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

ELM FLOWERS SHIPPING AGENCY PTE. LTD. in Singapore seeks a capable Operations Coordinator to manage vessel port calls, coordinate documentation, and liaise with ICA, MPA, and port operators for smooth crew-related formalities.

You will monitor port schedules, maintain records, and ensure accurate billing while providing round-the-clock operational support on a rotational basis. Fresh graduates are welcome to apply.

Qualifications

• Knowledge of port, immigration, and customs regulations in Singapore.
• Ability to work independently and manage multiple vessel calls.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and capable of multitasking.

Responsibilities

• Coordinate pre-arrival and post-departure arrangements for vessels.
• Liaise with ICA, MPA, terminal operators, and private wharves for crew-related formalities and vessel clearance.
• Monitor port schedules and berth availability to provide clients with timely updates.
• Maintain accurate documentation (e.g., arrival/departure reports, DA submissions, statements of facts).
• Track and follow up on invoices, charges, and operational costs to ensure proper billing.
• Provide 24/7 operational support during vessel port calls on a rotational basis.
• Develop and maintain strong relationships with shipmasters, clients, and vendors for smooth communication and service delivery.

Skills

Port regulations knowledge

Independent work

Communication skills

Organizational skills

MS Office proficiency

Fresh graduates welcome

Tools

Excel

Job description

• Coordinate pre-arrival and post-departure arrangements for vessels.
• Liaise with Immigration & Checkpoints Authority (ICA),Maritime and Port Authority of Singapore (MPA), terminal operators, and private wharves for crew-related formalities and vessel clearance.
• Monitor port schedules and berth availability to provide clients with timely updates.
• Maintain accurate documentation (e.g., arrival/departure reports, DA submissions, statements of facts).
• Track and follow up on invoices, charges, and operational costs to ensure proper billing.
• Provide 24/7 operational support during vessel port calls on a rotational basis.
• Develop and maintain strong relationships with shipmasters, clients, and vendors for smooth communication and service delivery.

Requirements

• Good knowledge of port, immigration, and customs regulations in Singapore
• Able to work independently and handle multiple vessel calls simultaneously
• Good communication and interpersonal skills - able to liaise confidently with clients and internal teams.
• Organized, detail-oriented, and capable of handling multiple tasks
• Proficient in Microsoft Office (Excel, Word); strong computer skills
• Fresh graduates are welcome