Operations Coordinator – Freight Forwarding & Logistics

Cosulich; Singapore; On-site; SGD 47,000 - 71,000; Full time

Benefits offered by this job

13th-month salary (Double Pay)

Five-day work week

Career development opportunities

Job summary

Express Global, the Singapore branch of the Fratelli Cosulich Group, is seeking an Operations Coordinator to join our freight forwarding team. The role requires at least 3 years in logistics operations and a strong customer-service mindset.

You will report to the Operations Manager/Directors, coordinate air and sea shipments, and work closely with carriers, suppliers, and clients to ensure timely deliveries while maintaining compliance and cost efficiency.

Qualifications

• Minimum 3 years of freight forwarding and logistics operations experience.
• Strong knowledge of shipping processes (air and sea).
• Experience with cross-trade (ex/to Batam).
• Fluent in English; valid work rights in Singapore.

Responsibilities

• Oversee daily freight forwarding operations across air and sea.
• Coordinate cross-shipments with Batam trade focus.
• Coordinate with carriers, suppliers, and customers to ensure timely shipments.
• Prepare bookings and shipping documents (BLs, customs declarations).
• Monitor shipment status and provide updates to clients regarding delivery timelines.
• Resolve operational issues to minimize delays.
• Collaborate with sales and customer service to improve client satisfaction.
• Ensure compliance with regulations and internal company policies.
• Identify opportunities to optimize processes for efficiency and cost savings.

Skills

Freight forwarding experience

Customer service

English proficiency

Logistics operations

Job description

Express Global, the Singapore branch of the Fratelli Cosulich Group, is seeking an Operations Coordinator to join our freight forwarding team. The role requires at least 3 years in logistics operations and a strong customer-service mindset.

You will report to the Operations Manager/Directors, coordinate air and sea shipments, and work closely with carriers, suppliers, and clients to ensure timely deliveries while maintaining compliance and cost efficiency.