Air Freight Operations Coordinator – Import/Export

LX Pantos Singapore Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Comprehensive health insurance

Professional development

Collaborative work culture

Job summary

LX Pantos Singapore Pte Ltd is seeking an Operations Coordinator (Air Freight Import/Export) to join our team at Changi Airfreight Centre. This full-time role focuses on coordinating daily air export shipments from booking to final departure and handling import/export workflow.

You will prepare shipping documents, liaise with airlines and ground handlers, monitor statuses to ensure on-time departures, and respond to customer inquiries while maintaining service KPIs.

Qualifications

• 2–3 years of freight forwarding experience.
• High attention to detail.
• Able to work independently and in a team.
• Good interpersonal skills.
• Willing to work shifts including Sundays/Public Holidays.

Responsibilities

• Coordinate daily air export shipments from booking to final departure.
• Arrange cargo collection, consolidation, palletization and warehouse handling activities.
• Prepare and verify shipping documents (MAWB/HAWB, invoices, packing lists, export permits).
• Liaise with airlines, ground handling agents, transport providers and overseas offices.
• Monitor shipment status and ensure on-time departures.
• Respond to customer inquiries and manage expectations.

Skills

Attention to detail

Independent worker

Teamwork

Interpersonal skills

Shift work

Job description

LX Pantos Singapore Pte Ltd is seeking an Operations Coordinator (Air Freight Import/Export) to join our team at Changi Airfreight Centre. This full-time role focuses on coordinating daily air export shipments from booking to final departure and handling import/export workflow.

You will prepare shipping documents, liaise with airlines and ground handlers, monitor statuses to ensure on-time departures, and respond to customer inquiries while maintaining service KPIs.