Operations Coordinator (Air Freight)

LX Pantos Singapore Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive health insurance

Opportunities for professional growth

Dynamic and collaborative culture

Job summary

LX Pantos Singapore Pte Ltd is seeking an Operations Coordinator for air freight import and export at the Changi Airfreight Centre. The role centers on coordinating shipments from booking to departure and ensuring accurate documentation.

You will liaise with airlines, ground handlers, customers, and overseas offices, monitor status and address issues. A 2-3 year freight experience and keen attention to detail are preferred.

Qualifications

• 2-3 years experience in freight forwarding preferred.
• Strong attention to detail and accuracy.
• Able to work independently and as part of a team.

Responsibilities

• Coordinate daily air export shipments from booking to final departure.
• Prepare and verify shipping documents (MAWB, HAWB, invoices, packing lists, permits).
• Liaise with airlines, ground handlers, transport providers, customers, and overseas offices.
• Monitor shipment status and ensure on-time departure; address irregularities.

Skills

Freight forwarding

Attention to detail

Independent worker

Team player

Job description

About the role

This is a full-time Operations Coordinator (Air Freight Import/Export) role with LX Pantos Singapore Pte Ltd, located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating the import and export of air freight shipments, ensuring efficient and timely delivery to customers.

What you'll be doing

Air Export Operations

• Coordinate daily air export shipments from booking to final departure.
• Arrange cargo collection, consolidation, palletization and warehouse handling activities.
• Prepare and verify shipping documents, including MAWB, HAWB, commercial invoices, packing lists and export permits.
• Liaise with airlines, ground handling agents, transport providers, customers and overseas offices.
• Monitor shipment status and ensure on-time departure according to customer requirements.
• Handle shipment irregularities and provide timely updates to customers.

Customer Service

• Respond to customer inquiries regarding shipment schedules, documentation and status updates.
• Ensure customer requirements and KPIs are met.
• Maintain good relationships with customers and business partners.
• Perform any ad-hoc duties assigned by superior

What we're looking for

• Possess 2-3 years experience in freight forwarding industry is preferred
• High attention to details
• Able to work well independently
• Good teamwork and interpersonal skills.
• Able to work beyond normal office hours when operational requirements arise.
• Working day: Shift schedule work (including Sunday / Public Holiday/ weekday and weekend according to shift assigned)
• Working Location: Changi Airfreight Centre

What we offer

At LX Pantos , we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage
• Opportunities for professional development and career advancement
• A dynamic and collaborative work culture that values innovation and teamwork

About us

LX Pantos is a leading provider of freight forwarding and logistics solutions. As a subsidiary of the LX Group, we leverage our global network and expertise to deliver innovative, end-to-end supply chain services to our clients. Our mission is to enable our customers to focus on their core business by seamlessly managing their logistics operations.