Operations & Compliance Administrator | Customer Experience

WORKLE PTE. LTD.; Singapore; Vor Ort; SGD 28.000 - 39.000; Vollzeit

Zusammenfassung

WORKLE PTE. LTD. is seeking a diligent Safety and Administrative Associate at our Singapore petrol station to help maintain policies, support day-to-day admin tasks, onboarding, incident reporting, recruitment documentation, and performance reporting across forecourt and c-store.

You will work with the Shift Manager to address customer issues, oversee stock levels, enforce work protocols through training and audits, and track service champion scorecards to support promotions and revenue growth.

Aufgaben

• Ensure the safety of employees and customers in the workplace by maintaining and updating policies and procedures
• Support day-to-day administrative tasks at the petrol station, including onboarding processes, incident reporting, recruitment documentation, performance reporting, pay slip distribution, and separation procedures
• Manage the inventory of uniforms for service champions to ensure availability and adherence to uniform standards
• Provide high-quality service to customers in both the forecourt and c-store, actively engaging in building customer relationships
• Assist the Shift Manager in addressing customer issues or feedback to maintain a positive customer experience
• Collaborate with the Shift Manager to oversee store inventory management and ensure proper stock levels
• Assist in enforcing work protocols and procedures through training, monitoring, and compliance audits to maintain operational efficiency
• Track performance scorecards of C-store and forecourt service champions for promotional programs aimed at driving revenue growth
• Perform any other duties or assignments as directed by the retailer to support operational needs and business objectives.

Jobbeschreibung

WORKLE PTE. LTD. is seeking a diligent Safety and Administrative Associate at our Singapore petrol station to help maintain policies, support day-to-day admin tasks, onboarding, incident reporting, recruitment documentation, and performance reporting across forecourt and c-store.

You will work with the Shift Manager to address customer issues, oversee stock levels, enforce work protocols through training and audits, and track service champion scorecards to support promotions and revenue growth.