Management Associate (for Petrol Station)

Cheers Holdings (2004) Pte Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Attractive remuneration

Leave entitlement

Training development

Career advancement opportunity

Job summary

Cheers Holdings (2004) Pte Ltd in Singapore seeks a capable supervisor to oversee daily petrol station and retail operations, ensuring smooth running and excellent customer service.

You will lead a diverse team, manage shifts and payroll, monitor transactions and inventory, and enforce safety and regulatory compliance while driving profitability.

Qualifications

• Experience in a supervisory or managerial role, preferably in petrol station or retail.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Excellent customer service and communication skills.
• Knowledge of safety regulations and best practices.
• Proficiency in financial management and basic accounting principles.

Responsibilities

• Oversee daily operations including fuel sales, inventory, cash handling and facility management.
• Recruit, train and manage staff; assign duties, schedule shifts, payroll handling, people development.
• Ensure high level of customer satisfaction by providing prompt and courteous service, addressing inquiries and resolving complaints.
• Monitor and manage financial transactions, including sales and expenses; analyze data and optimize profitability.
• Ensure compliance with laws, regulations, company policies and safety standards; conduct inspections and address safety concerns.

Skills

Customer service

Retail operations

Leadership

Job description

Job Description

• Supervise and coordinate daily operations, including fuel sales, inventory management, cash handling and facility management.Ensure compliance with safety and environmental regulations.
• Recruit, train and manage a team of staff. Assign duties, schedule shifts, payroll handling, people development and provide guidance to ensure efficient workflow and excellent customer service.
• Ensure high level of customer satisfaction by providing prompt and courteous service. Address customer inquiries, resolve customer complaints and maintain a welcoming and friendly atmosphere.
• Monitor and manage financial transactions, including sales, expenses and inventory. Prepare reports, analyse data and flawless execution of marketing program to optimize profitability.
• Ensure compliance with all relevant laws, regulations, company policies and operating standards. Implement safety protocols, conduct regular inspections and address any safety concerns promptly.
• Handle any other ad hoc responsibility assigned to you.

(Working locations are islandwide.)

Job Requirements

• Previous experience in a supervisory or managerial role, preferably in the petrol station or retail industry.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Excellent customer service and communication skills.
• Knowledge of safety regulations and best practices.
• Proficiency in financial management and basic accounting principles.
• Strong problem-solving and decision-making abilities.
• Flexibility to work in shifts, including weekends and holidays.
• High attention to detail and ability to prioritize tasks effectively.

Additional Notes

Perks and benefits

• Medical
• Attractive remuneration
• Leave entitlement
• Training development
• Career advancement opportunity

Skills

Customer Serviceretailoperation