Operations Co-ordinator

Private Advertiser; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Private Advertiser is seeking an Operations Co-ordinator to provide cross-functional support across sales, marketing, and warehouse operations. You will handle reporting, documentation, and ongoing process improvements to enhance stock management and fulfillment.

The role involves learning and managing the Ordering App and Merchandising App, communicating stock status, and developing lightweight solutions with Gen AI tools to streamline team workflows.

Qualifications

• Experience in coordinating across multiple teams and functions.
• Ability to prepare clear stock and performance reports.
• Familiarity with inventory and order management tooling.

Responsibilities

• Work closely with Sales and Marketing teams to support promotions, campaigns/events, and launches
• Learn and manage the Ordering App for stock ordering and improvements
• Learn and manage the Merchandising App and improve it as needed
• Ensure accurate communication of stock status and delivery capabilities
• Provide regular stock and performance reports with analysis to support planning
• Develop simple Apps via Gen AI tools to assist Sales & Marketing
• Maintain log of issues and solutions implemented
• Prepare regular inventory, fulfilment, and service performance reports for customers
• Identify inefficiencies and recommend process/workflow improvements
• Identify areas for improvement in current systems and resolve with available tools or third parties

Skills

Cross-functional coordination

Reporting

Documentation

Process optimization

Stock management

Gen AI tools

Tools

Ordering App

Merchandising App

Gen AI tools

Job description

About the role

An Operations Co-ordinator role involving cross-functional support, reporting, documentation, and process optimization across sales, marketing, and warehouse operations.

Key responsibilities

• Work closely with Sales and Marketing teams to support product promotions, campaigns/events, and launches

• Learn and manage the Ordering App, using it for ordering of stock and to make improvements as needed

• Learn and manage the Merchandising App, and to make improvements as needed

• Ensure accurate communication of stock status and delivery capabilities

• Provide timely stock status and movement reports to Sales and Marketing teams with analysis of stock performance, turnover, sales channels, etc., that could facilitate the teams in their plans

• Explore and develop simple-to-use Apps via Gen AI tools for the Sales & Marketing teams, as needed to facilitate their operations

• Maintain log of issues encountered and the solution/s implemented

• Prepare regular reports on inventory, fulfilment rates, and service performance level rendered to each customer in the warehouse

• Identify inefficiencies and recommend process and workflow improvements

• Identify areas of improvements for current systems and apps; and to resolve it using tools & skillset available at your disposal or with third party if the solution is too complex