Operations Admin (Private Bus Transport)

TIONG HENG TRANSPORT PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

TIONG HENG TRANSPORT PTE. LTD. is seeking an Operations Admin to coordinate daily transport schedules, interact with drivers and clients, and support smooth operations for private bus services in Singapore.

You will assign schedules, respond to calls, manage the inbox, and maintain trip and driver records while handling administrative tasks from the operations manager in a fast-paced environment.

Qualifications

• Prior administrative or operations experience in transport, logistics, or bus fleet management.
• Proficiency in basic computer applications including Microsoft Office, email, and data entry tools.
• Strong communication skills combined with a problem-solving mindset to handle operational challenges effectively.
• Ability to work a 5.5-day work week schedule.

Responsibilities

• Assign daily transport schedules and dispatch jobs efficiently to bus drivers to ensure timely service delivery.
• Respond promptly to inbound calls from drivers and clients to resolve operational issues and delays.
• Monitor and manage the operational email inbox by replying to inquiries, booking requests, and client updates in a timely manner.
• Accurately enter and maintain trip data, driver records, operational schedules, and administrative documents for operational tracking.
• Perform additional administrative tasks as assigned by the operations manager to support daily operations.
• Communicate clearly and calmly with drivers and customers to resolve real-time issues under pressure in a fast-paced environment.

Skills

Transport/logistics operations

Tools

Microsoft Office

Email

Data entry tools

Job description

Job Summary

We are seeking a reliable and detail-oriented Operations Admin to coordinate daily transport schedules, communicate with drivers and clients, and support smooth operations for our private bus transport services.

Responsibilities

• Assign daily transport schedules and dispatch jobs efficiently to bus drivers to ensure timely service delivery
• Respond promptly to inbound calls from drivers and clients to resolve operational issues and delays
• Monitor and manage the operational email inbox by replying to inquiries, booking requests, and client updates in a timely manner
• Accurately enter and maintain trip data, driver records, operational schedules, and administrative documents for operational tracking
• Perform additional administrative tasks as assigned by the operations manager to support daily operations
• Communicate clearly and calmly with drivers and customers to resolve real-time issues under pressure in a fast-paced environment

Preferred competencies and qualifications

• Prior administrative or operations experience in transport, logistics, or bus fleet management
• Proficiency in basic computer applications including Microsoft Office, email, and data entry tools
• Strong communication skills combined with a problem-solving mindset to handle operational challenges effectively
• Ability to work a 5.5-day work week schedule