Operation Executive

SPIRAL MARINE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Spiral Marine Pte. Ltd. invites applications for a Dispatch/Operations Coordinator based in Singapore.

You will plan and schedule daily jobs, set priorities, monitor progress, and coordinate with drivers, vehicles and equipment to ensure timely deliveries and collections. The role requires excellent communication, the ability to multitask in a fast-paced environment, and a proactive, independent work style.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proactive, independent work style.
• Willingness to work in shifts, including weekends and public holidays.
• Experience in logistics, fleet operations, or dispatch is a plus.

Responsibilities

• Plan and schedule daily jobs, set priorities, monitor progress and track schedules to ensure timely completion.
• Monitor and communicate changes in job status to relevant parties.
• Plan and coordinate daily deployment of drivers, vehicles and equipment for efficient operations.
• Coordinate and liaise with internal and external customers to ensure timely deliveries and collections.
• Liaise with relevant departments, drivers and customers to ensure smooth execution of all jobs.
• Monitor operational issues and follow up on complaints, driver feedback and service matters.
• Ensure all records in the Control Department are updated accurately and promptly.
• Respond to operational issues, ad-hoc requests and urgent matters in a timely manner.
• Perform any other duties as assigned by management.

Skills

Communication

Multitasking

Independent work

Shift work

Job description

Responsibilities

• Plan and schedule daily jobs, set priorities, monitor job progress and track schedules to ensure timely completion.
• Monitor and communicate changes in job status to relevant parties.
• Plan and coordinate the daily deployment of drivers, vehicles and equipment to ensure efficient operations.
• Coordinate and liaise with internal and external customers to ensure timely deliveries and collections.
• Liaise with relevant departments, drivers and customers to ensure smooth execution of all jobs.
• Monitor operational issues and follow up on customers' complaints, drivers' feedback and other service-related matters.
• Ensure all records and operational information in the Control Department are updated accurately and promptly.
• Respond to operational issues, ad-hoc requests and urgent matters in a timely and professional manner.
• Perform any other duties and responsibilities as assigned by the management.

Requirements

• Good communication and interpersonal skills, with the ability to communicate effectively with customers, drivers and internal departments.
• Able to respond to ad-hoc requests and urgent operational matters promptly and professionally.
• Able to multitask, prioritise tasks and work effectively in a fast-paced environment.
• Computer literate, organised and able to work independently with minimal supervision.
• Responsible, proactive and able to work under pressure.
• Willing to work on a shift basis , including weekends and public holidays when required.
• Prior experience in logistics, transportation, fleet operations or a control/dispatch environment will be an advantage.

Working Hours

Shift work required

Candidates must be willing to work rotating shifts, including weekends and public holidays when required.