Operational Analytics & Dashboards Specialist

Monee; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Monee in Singapore is seeking an analytics professional to design and maintain dashboards and reports that monitor performance and guide strategic initiatives.

The role involves deep-dive analyses of customer behavior and processes, plus developing automated tools to improve efficiency and service quality. Collaboration with stakeholders is essential to define metrics and drive targeted outcomes.

Qualifications

• Bachelor’s degree or above in Business, Finance, Economics, Engineering, Analytics, or a related quantitative field.
• Minimum 2 years of relevant professional experience in analytics, business intelligence, or data-driven operational roles is preferred.
• Strong technical proficiency in SQL and Python or JavaScript for analytical modeling and process automation.
• Proven analytical and critical-thinking skills with a track record of translating data into actionable business solutions.
• Agile mindset with the ability to learn quickly, prioritize deliverables, and thrive in a fast-paced environment.
• Hands-on experience in operational process optimization, workflow automation, or re-engineering is highly advantageous.

Responsibilities

• Design, build, and maintain regular reporting and dashboards to drive business and operational performance monitoring and strategic initiatives.
• Conduct deep-dive analyses on customer behavior and operational processes to uncover root causes, explain key performance trends, and evaluate metric shifts.
• Develop and deploy automated tools and leverage emerging technologies to optimize operational efficiency, productivity, and service quality.
• Partner cross-functionally with key stakeholders to identify operational pain points, align on business logic and metric definitions, and drive targeted outcomes.

Skills

Analytical thinking

Data-driven decision making

Agile mindset

Prioritization under pressure

Education

Bachelor's degree or above in Business, Finance, Economics, Engineering, Analytics, or related quantitative field

Tools

SQL

Python

JavaScript

Job description

Monee in Singapore is seeking an analytics professional to design and maintain dashboards and reports that monitor performance and guide strategic initiatives.

The role involves deep-dive analyses of customer behavior and processes, plus developing automated tools to improve efficiency and service quality. Collaboration with stakeholders is essential to define metrics and drive targeted outcomes.