Operation Manager

ZC MALA PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

ZC MALA PTE. LTD. in Singapore is seeking a Production Scheduler to plan and manage daily, weekly, and monthly production schedules across all outlets and clients.

You will optimize workflows, monitor real-time production, enforce SOPs, and lead production supervisors and logistics staff to sustain quality and on-time delivery. Training and corrective actions are part of the role to foster continuous improvement.

Responsibilities

• Develop and implement daily/weekly/monthly production schedules based on forecasted demand from all outlets, clients, or sales channels.
• Optimize workflow and station layouts to maximize efficiency and minimize bottlenecks.
• Monitor real-time production to ensure adherence to schedule, portion control, and quality standards.
• Implement and enforce Standard Operating Procedures (SOPs) for all kitchen processes.
• Troubleshoot operational issues and implement corrective actions promptly.
• Directly supervise production supervisors, sous chefs, logistics coordinators, and sanitation leads.
• Manage staffing schedules, ensuring optimal labor deployment to meet production needs.
• Conduct training on SOPs, safety protocols, and equipment use.
• Foster a culture of accountability, quality, and continuous improvement.
• Handle performance reviews, coaching, and disciplinary actions when necessary.

Job description

• Develop and implement daily/weekly/monthly production schedules based on forecasted demand from all outlets, clients, or sales channels.

• Optimize workflow and station layouts to maximize efficiency and minimize bottlenecks.

• Monitor real-time production to ensure adherence to schedule, portion control, and quality standards.

• Implement and enforce Standard Operating Procedures (SOPs) for all kitchen processes.

• Troubleshoot operational issues and implement corrective actions promptly.
  Directly supervise production supervisors, sous chefs, logistics coordinators, and sanitation leads.

  • Manage staffing schedules, ensuring optimal labor deployment to meet production needs.

  • Conduct training on SOPs, safety protocols, and equipment use.

  • Foster a culture of accountability, quality, and continuous improvement.

  • Handle performance reviews, coaching, and disciplinary actions when necessary.