operation manager

island catering services pte. ltd.; Singapore; On-site; SGD 4,200 - 6,500; Full time

Job summary

Island Catering Services Pte. Ltd. in Singapore is seeking an operations lead to oversee daily catering, kitchen, and delivery activities. You will optimize service delivery, manage staff schedules, monitor performance, and ensure safety and quality across all operations.

Collaborating with management, staff, suppliers, and customers, you will resolve issues promptly and present regular updates to leadership.

Qualifications

• Experience in managing daily operations and staff workflows.
• Ability to develop staff schedules and monitor attendance.
• Strong coordination with managers, suppliers, and customers.
• Commitment to service quality, safety, and company standards.

Responsibilities

• Oversee daily business operations to ensure seamless service delivery and operational efficiency
• Develop and maintain staff schedules, monitor attendance, and evaluate work performance to optimize team productivity
• Coordinate catering, kitchen, and delivery functions to ensure smooth workflow and timely service
• Monitor and enforce service quality, safety protocols, and compliance with company standards
• Collaborate effectively with management, staff, suppliers, and customers to support operational goals
• Identify operational issues promptly and implement timely solutions to minimize disruptions
• Prepare and present basic operational reports and updates to management for informed decision-making

Skills

Staff scheduling

Operations management

Quality & safety

Stakeholder coordination

Job description

Job Summary

Oversee and optimize daily business and operational activities to ensure efficient catering, kitchen, and delivery services. Manage staff schedules and performance while maintaining service quality, safety, and company standards. Coordinate with stakeholders and resolve operational issues promptly.

Responsibilities

• Manage daily business operations to ensure seamless service delivery and operational efficiency
• Develop and maintain staff schedules, monitor attendance, and evaluate work performance to optimize team productivity
• Coordinate catering, kitchen, and delivery functions to ensure smooth workflow and timely service
• Monitor and enforce service quality, safety protocols, and compliance with company standards
• Collaborate effectively with management, staff, suppliers, and customers to support operational goals
• Identify operational issues promptly and implement timely solutions to minimize disruptions
• Prepare and present basic operational reports and updates to management for informed decision-making