AI/ML Architect

Red Hat; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Red Hat is seeking an OpenShift Specialist Solutions Architect (SSA) focused on AI to help clients adopt modern platform technologies and unlock AI-driven innovation. You will remove barriers within key accounts to establish OpenShift as the preferred platform for AI workloads.

You will confidently present our value proposition to executives and engineers, lead architecture walkthroughs, drive workshops, and collaborate with sales, product, and consulting teams to ensure an excellent customer

Qualifications

• Extensive experience in sales engineering or enterprise IT architecture.

Responsibilities

• Support the account team as SME for OpenShift and AI workloads.
• Scope and deliver deep dive presentations, demos, workshops, and POCs.
• Provide presales technical support and product guidance.
• Contribute to technical strategy with large opportunities.
• Serve as technical liaison to Product BUs.
• Help create reusable technical sales assets.
• Build trusted advisor relationships with customers.
• Support AI/ML deployment readiness and integration.
• Engage with product teams to influence roadmaps and best practices.

Skills

Sales engineering experience

Communication skills

Presentation skills

Documentation skills

OpenShift expertise

AI workload knowledge

IaaS/PaaS familiarity

Stakeholder engagement

Tools

OpenShift

Application Services

Job description

Red Hat is looking for an OpenShift Specialist Solutions Architect (SSA) focused on AI. In this role, you will help clients adopt modern platform technologies to drive innovation.

You will remove technical and organizational barriers within key accounts to establish OpenShift as the preferred platform for application and AI workloads. Your work will help customers use their data to gain a competitive edge.

You will confidently present our value proposition to both executives and engineers, lead architecture walkthroughs, drive business conversations, and run technical workshops to deploy best practices.

You will collaborate with product and engineering teams to test, document, and demonstrate new features and partner with sales, customer success, and consulting teams to ensure an excellent customer experience.

What You Will Do

• Supports the account team in gaining the Technical Win as the Subject Matter Expert for OpenShift and AppServices with a strong focus on AI workloads.
• Responsible for scoping and delivering deep dive presentations, custom demos, workshops and POCs, as well as answering product questions for written proposals such as Request for Proposals.
• Provides deep product and solutions expertise as well as pre‑sales assistance.
• Assists in technical strategy approaches for large/strategic opportunities.
• Serves as technical liaison to their respective Product BUs.
• Helps develop and maintain reusable technical sales assets.
• Becomes a trusted adviser within Red Hat's customer base; builds solid, lasting relationships with customers.
• Provides presales technical support for the development and implementation of complex solutions.
• Engages with product teams to understand and influence technical roadmaps & recommended practices.
• Engages with partner ecosystems to strengthen customer value proposition.
• Serve as a technical expert for AI/ML workloads on OpenShift, guiding customers through the integration of AI infrastructure, including compute, networking, and storage optimization.
• Act as a trusted advisor to help customers navigate the transition of AI/ML initiatives into production environments using OpenShift AI & related AI‑optimized platform capabilities.

What You Will Bring

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting enterprise accounts.
• Excellent communication, presentation, and documentation skills.
• Ability to interpret customer business problems and technical issues and then effectively explain how a Red Hat solution will address identified challenges, requirements and business opportunities.
• Deep knowledge of OpenShift & Application Services products or strong familiarity of Red Hat related products.
• Experience with Infrastructure‑as‑a‑Service (IaaS) or Platform‑as‑a‑Service (PaaS) solutions.
• Familiarity with AI/ML concepts (e.g., model training, inference, distributed workloads, accelerators like GPUs).
• Understanding of the AI/ML ecosystem, including relevant frameworks (e.g., PyTorch, TensorFlow) and infrastructure requirements for AI workloads (e.g., containerization, orchestration, scaling).
• Ability to engage with technical stakeholders to discuss AI strategy, platform requirements, and the deployment of AI‑ready infrastructure.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.