Onsite IT & Cybersecurity Expert

SWIRE BULK PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

SWIRE BULK PTE. LTD. is seeking an Infrastructure and Cyber Security Specialist to join our Bugis-based team.

This on-site, full-time role focuses on delivering local IT support, maintaining workplace tech and infrastructure, and supporting cybersecurity operations for a global fleet. The role requires hands-on end-user support, collaboration with MSPs, and strong knowledge of Microsoft 365, Azure, IAM and security practices.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Cybersecurity or related discipline.
• Hands-on experience in end-user support, workplace technology and infrastructure operations.
• Experience working with managed service providers and multiple locations is desirable.
• Relevant Microsoft, ITIL, or security certifications are advantageous.

Responsibilities

• Provide deskside and remote support for laptops, mobile devices, printers, meeting rooms, collaboration tools and standard business applications.
• Perform device setup, deployment, replacement, collection and secure disposal, including joiner, mover and leaver activities.
• Triage incidents and service requests, resolve issues within agreed scope, and escalated with clear diagnostics and evidence.
• Maintain accurate IT assets, equipment assignment, warranty, stock and local support records.
• Coordinate on-site vendor visits, repairs, cabling, equipment moves and office technology changes.
• Provide practical user guidance on approved IT tools and security practices.

Skills

End-user support

Incident prioritisation

Collaborative沟

Structured troubleshooting

Customer-focused communication

Education

Degree in IT / CS / Cybersecurity

ITIL or security certifications (advantageous)

Tools

Microsoft 365 Administration

Endpoint Management & Security

Identity & Access Management

Network Troubleshooting

Azure Cloud Services

Vulnerability & Patch Management

Job description

SWIRE BULK PTE. LTD. is seeking an Infrastructure and Cyber Security Specialist to join our Bugis-based team.

This on-site, full-time role focuses on delivering local IT support, maintaining workplace tech and infrastructure, and supporting cybersecurity operations for a global fleet. The role requires hands-on end-user support, collaboration with MSPs, and strong knowledge of Microsoft 365, Azure, IAM and security practices.