IT Infrastructure & Cybersecurity Specialist

SWIRE BULK PTE. LTD.; Singapore; On-site; SGD 55,000 - 95,000; Full time

Job summary

SWIRE BULK PTE. LTD. in Singapore seeks an IT Support, Infrastructure and Cybersecurity Specialist to provide local IT support, manage workplace technology and safeguard systems. You will coordinate with central IT, MSPs and vendors to ensure reliable services.

The role covers end-user support, network and cloud infrastructure, and security operations, contributing to business continuity and compliant IT governance.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Cybersecurity or a related discipline, or equivalent practical experience.
• Hands‑on experience in end‑user support, workplace technology and infrastructure operations.
• Experience working with managed service providers and multiple locations is desirable.
• Relevant Microsoft, ITIL, or security certifications are advantageous.

Responsibilities

• Provide deskside and remote support for laptops, mobile devices, printers, meeting rooms, collaboration tools and standard business applications.
• Perform device setup, deployment, replacement, collection and secure disposal, including joiner, mover and leaver activities.
• Triage incidents and service requests, resolve issues within agreed scope, and reduce downtime.
• Maintain accurate IT assets, equipment assignment, warranty, stock and local support records.
• Coordinate on-site vendor visits, repairs, cabling, equipment moves and office technology changes.
• Provide practical user guidance on approved IT tools and security practices.
• Support office network connectivity, Wi‑Fi, meeting-room systems, printers, end-user devices and local IT equipment.
• Assist IT Service providers with infrastructure deployment, patching, upgrades, testing, maintenance and recovery activities.
• Manage and optimise cloud infrastructure on Azure, ensuring high availability, scalability, and security
• Monitor infrastructure alerts and recurring issues and follow through until resolution.
• Maintain infrastructure diagrams, inventories, procedures and support contacts.
• Support business continuity and disaster recovery exercises.
• Implement and maintain CI/CD pipelines for cloud-based applications.
• Act as the local contact for cybersecurity operations and support corporate security standards and controls.
• Assist with endpoint protection, security patching, vulnerability remediation, device compliance, access checks and secure configuration under approved procedures.
• Support investigation and containment of suspected security incidents, preserve information and elevate promptly.
• Perform periodic checks of local IT assets and physical technology areas and track remediation.
• Support access reviews, audit evidence, risk assessments, control testing and follow-up actions.
• Reinforce safe practices covering phishing reporting, data handling, privileged access and acceptable use.
• Follow IT service management, change management, security, data protection, procurement and asset-management processes.
• Ensure infrastructure or security changes are authorised, documented, tested and supported by rollback or recovery plans where applicable.
• Coordinate suppliers and service providers operationally and elevate service gaps.
• Analyse recurring incidents and service trends, recommend improvements and maintain support knowledge.
• Provide concise updates on service health, risks, incidents, assets and remediation actions.

Skills

Microsoft 365 Administration

Endpoint Management & Security

Identity & Access Management

Network Troubleshooting

Azure Cloud Services

Vulnerability & Patch Management

Cybersecurity Operations

Education

Diploma or degree in Information Technology, Computer Science, Cybersecurity or a related discipline

Job description

SWIRE BULK PTE. LTD. in Singapore seeks an IT Support, Infrastructure and Cybersecurity Specialist to provide local IT support, manage workplace technology and safeguard systems. You will coordinate with central IT, MSPs and vendors to ensure reliable services.

The role covers end-user support, network and cloud infrastructure, and security operations, contributing to business continuity and compliant IT governance.