On-Site Desktop Support Engineer (VIP/On-Call)

Axiom Technologies; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to coordinate end-user support within the organization’s desktop computing environment. The role involves on-site and on-call assistance to users and ensuring timely, accurate service delivery.

Responsibilities include managing desktop device incidents (hardware and software), IMAC and desk-side support, imaging and SCCM deployments, asset management, and providing VIP desk-side support when needed.

Qualifications

• Coordinate support activities for end-users in desktop computing environment.
• Provide hardware and software support for desktop devices.
• On-site and on-call assistance as required.

Responsibilities

• Manage desktop device incidents (hardware and software) through to resolution.
• Manage IMAC and desk-side support services for laptops and desktops.
• Provide standard hardware and software support and maintenance on desktop devices throughout their lifecycle.
• Deploy Windows images and applications using SCCM, patch management and compliance.

Skills

End-user support

On-site support

VIP support

Troubleshooting

Communication

Tools

SCCM

Patch Management

Asset Management

Remote management tools

Imaging

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to coordinate end-user support within the organization’s desktop computing environment. The role involves on-site and on-call assistance to users and ensuring timely, accurate service delivery.

Responsibilities include managing desktop device incidents (hardware and software), IMAC and desk-side support, imaging and SCCM deployments, asset management, and providing VIP desk-side support when needed.