On-Call Software Engineer: Troubleshooting & Deployments

TG Singapore; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

TG Singapore is seeking an experienced Software Support Engineer to diagnose and fix issues across deployments, covering end-to-end troubleshooting, bug fixes, app configuration management, and integration tasks. You will collaborate with development, QA, and support teams to ensure smooth operations and thorough documentation of solutions.

The role requires 2–5 years of relevant experience, a Bachelor's degree in CS/SE, and readiness for 24/7 standby with OT and shift work if needed.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2-5 years of relevant professional working experience.
• Proven experience in software development and bug fixing.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Familiarity with software configuration management and performance monitoring tools.
• Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
• Available for 24/7 standby.
• Ready to work OT and in shift roles if needed.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

Responsibilities

• End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
• Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
• App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
• Integration Support: Assist in resolving integration issues with other systems and platforms.
• Customer Support: Provide technical support to customers and address their concerns effectively.
• Documentation: Maintain detailed documentation of issues, solutions, and best practices.
• Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation.
• Deployment: Perform File Transfer, Push Container Images and Container orchestration for rolling out Bug Fixes and Enhancements.
• Technical Debts: Identify, analyze, design and perform Proof of Concept (PoC) for Technical Debts and Enhancements.

Skills

Strong troubleshooting

Communication

Independent work

Team collaboration

Education

Bachelor's degree in Computer Science or Software Engineering

Tools

Node.js

React

Kafka

Keycloak

MQTT

Microservices

Docker

Kubernetes

Podman

MongoDB

IBM MQ

Job description

TG Singapore is seeking an experienced Software Support Engineer to diagnose and fix issues across deployments, covering end-to-end troubleshooting, bug fixes, app configuration management, and integration tasks. You will collaborate with development, QA, and support teams to ensure smooth operations and thorough documentation of solutions.

The role requires 2–5 years of relevant experience, a Bachelor's degree in CS/SE, and readiness for 24/7 standby with OT and shift work if needed.