Officer, Technical Support/Technician

YCH DISTRIPARK (PTE) LTD; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

YCH DISTRIPARK (PTE) LTD in Singapore seeks a capable professional to support day-to-day operations with technical assistance for equipment operation. The role includes testing, auditing checks, and handling of specimens to identify defective materials.

Applicants should hold a degree in digital systems and computer engineering, have SAP knowledge, and be able to multitask in a fast-paced environment while maintaining strong customer service and communication skills.

Qualifications

• Degree or above in digital systems or computer engineering.
• Knowledge of R2 and e-waste recycling is preferred.
• Knowledge of PC lifecycle management is advantageous.

Responsibilities

• Provide day-to-day operations support and technical assistance with equipment operation.
• Perform equipment testing and auditing checks.
• Handle specimens, control and tracking to identify defective materials.
• Record and report equipment failure discovered during preventive maintenance.
• Be the main contact point with internal and external stakeholders.
• Assist in evaluating new or modified techniques when required.
• Perform other job-related functions as assigned.

Skills

Detail-oriented

Multitasking

Independent working

Customer service

Effective communication

Education

Degree in digital systems and computer engineering

Tools

SAP

Job description

PRIMARY DUTIES AND RESPONSIBILITIES

• Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
• To perform below equipment testing and auditing check.
• Computer
• iPhone
• MacBook
• Router
• Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
• Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
• Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
• Records and report equipment failure discovered during the preventive maintenance cycle
• Be the main contact point with internal and external stakeholders
• Assist in the evaluation of new or modified techniques when required.
• Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.