ESD Lab RMA Technician

Private Advertiser; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Private Advertiser is seeking an RMA Technician to handle returns, perform testing, troubleshooting, and rework in the Operations Lab.

You will document findings, adhere to procedures, and work with SAP transactions; lifting 10-16kg and occasional OT required.

Qualifications

• Minimum ITE Education (Nitec Cert) and above.
• Proficiency in basic English.
• At least 1 to 2 year of working experience in the related field.
• Hardworking and independent.
• Team player and able to multi-task.
• Able to work OT when required.
• Able to read and follow company and Lab Quality & Environmental procedures.
• Able to use small hand and power tools.
• Basic computer knowledge including experience with Microsoft Excel & Word.
• Capable of lifting 10-16kg cartons of product.

Responsibilities

• Handle all RMA boards returned by customers for inspection and verification.
• Perform testing, screening on ASICs and PCBA board reconfiguration of customer products in Operations Lab.
• Analyze board failures and perform troubleshooting and debugging to identify root cause of issues.
• Carry out component-level rework and repairs to restore board functionality.
• Ensure proper documentation of findings, test results, repair actions, and failure analysis reports.
• Maintain quality standards and comply with procedures during testing, troubleshooting and repair activities.
• Perform relabeling and repackaging based on specs or customer requirements.
• Perform inspection (visual & functional) according to Receiving Inspection procedure.
• Collect test data of a completed test product for validation & customers approval.
• Prepare First Article Inspection (FAI) of a finished product to be sent to customers for buy-off.
• Perform system transaction in SAP system.
• Perform basic maintenance of a tester in Operations Lab.
• Read and follow Lab procedures and Calibration procedures.
• Read, write, and understand Work Instructions.
• Additional duties as assigned.

Skills

PCB troubleshooting

Failure analysis

Test equipment

Soldering

Attention to detail

Microsoft Excel

Education

ITE/Nitec or higher

Tools

Diagnostic tools

Job description

RESPONSIBILITY:

• Handle all RMA (Return Material Authorization) boards returned by customers for inspection and verification.

• Perform testing, screening on Application-Specific Integrated Circuit chips (ASIC), and PCBA (Printed Circuit Board Assembly) board reconfiguration of customer products in Operations Lab.

• Analyze board failures and perform troubleshooting and debugging to identify the root cause of issues.

• Carry out component-level rework and repairs as required to restore board functionality.

• Ensure proper documentation of findings, test results, repair actions, and failure analysis reports.

• Maintain quality standards and comply with company procedures during testing, troubleshooting, and repair activities.

• Perform relabeling and repackaging of product based on the specifications or customer requirements.

• Perform inspection (visual & functional) according to Receiving Inspection procedure

• Collect test data of a completed test product for validation & customers approval.

• Prepares First Article Inspection (FAI) of a finished product to be sent to customers for buy-off.

• Perform system transaction in SAP system.

• Perform basic maintenance of a tester in Operations Lab.

• Read and follow Lab procedures and Calibration procedures

• Read, write, and understand in Work Instructions.

• Additional duties and responsibilities as assigned by the immediate superior.

Key Skills Required

• Strong understanding of PCB and electronic circuit troubleshooting.

• Experience in failure analysis and debugging of electronic boards.

• Proficiency in using test equipment and diagnostic tools

• Good soldering and rework skills, as component replacement and repair are essential aspects of the RMA Technician role.

• Attention to detail and ability to identify defects accurately.

REQUIREMENT:

• Minimum ITE Education (Nitec Cert) and above.

• Proficiency in basic English.

• At least 1 to 2 Year of working experience in the related field is required.

• Hardworking and independent.

• Team player and able to multi-task.

• Able to work OT when required.

• Able to read and follow company and Lab Quality & Environmental procedures.

• Able to use small hand and power tools.

• Basic computer knowledge including experience with Microsoft Excel & Word.

• Capable of lifting 10-16kg cartons of product.