Executive, Operations

NTUC Health Co-operative Ltd; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

NTUC Health Co-operative Limited (NTUC Health) is seeking an Executive to support the Operations Manager in daily nursing home operations and manpower planning to drive excellence. You will lead facilities, oversee maintenance, safety, and regulatory compliance, and mentor a team of operations staff.

The role covers contracting, budgeting, and process improvements, with a focus on timely service delivery and performance, in Singapore.

Competenze

• Diploma or degree in Business, Building/Facilities Management or Engineering with 3 years relevant experience (1 year supervisory).
• Familiar with MOH, NEA, BCA, SCDF regulations.
• Strong report writing skills.
• Ability to respond quickly to emergencies after hours.
• Experience in project management and budgeting.
• Independent with high organizational skills.
• Able to work under pressure and meet tight timelines.
• Team player with good interpersonal and negotiation skills.
• Proficient in MS Office and Google Workspace.

Mansioni

• Assist Operations Manager in daily nursing home operations and manpower planning.
• Lead and mentor staff in Facilities Management, Repair, Fire Command Centre, and Transportation.
• Identify and perform maintenance on buildings and facilities.
• Conduct periodic inspections and identify corrective actions.
• Oversee contractors and ensure they meet standards.
• Manage contracts, raise POs, and track renewals.
• Handle administrative duties including SOPs, invoices, expenses, budget support.
• Oversee fire safety measures in the nursing home.
• Support process improvements and technology projects.
• Manage and supervise operations team, including recruitment and performance reviews.
• Ensure outsourced vendors servicing aligns with MOHH requirements.

Conoscenze

Facilities management

Budgeting

Report writing

Emergency response

Team leadership

Interpersonal skills

MS Office & Google Workspace

Formazione

Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent

Strumenti

MS Office

Google Workspace

Descrizione del lavoro

Company description:

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a family medicine clinic to cater to the general population.

Job description:

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services:

Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support:

CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.

You will need to:

• Identify and perform necessary maintenance on buildings and facilities
• Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
• Report any deficiencies as they occur and request emergency or routine service
• Oversee and manage the appointed contractors to ensure that they conform to the required standards
• Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
• Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
• Oversee fire safety measures in the nursing home
• Participate and support work process improvement and technology enhancement projects
• Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
• Ensure that the facilities team is in compliance with workplace safety standards
• Ensure management of the outsource vendor does schedule servicing in a timely manner and submits a service report to MOHH iham before the timeline
• Other duties as assigned

Qualification

You should:

• Minimally possess a Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 3 years relevant experience, of which 1 year in a supervisory role
• Be familiar with government agency regulations (eg. MOH,NEA,BCA,SCDF)
• Display good report writing skills
• Be able to respond fast on emergency matters after office hours
• Possess experience in project management and budgeting
• Be independent with a high level of organizational skill
• Be able to work well under pressure and deliver within a tight timeline
• Be a team player with excellent interpersonal and negotiating skills
• Be proficient in MS Office & Google Workspace (Google Sheet, Google Doc, Google Form)

Other Information

It would be great if you:

• Have a post graduate degree in Business Administration