Night-Shift IT Support Engineer – MES/WMS & IT Ops

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an IT Support Engineer with 1–4 years of experience to provide first-line L1 support during a fixed night shift.

You will troubleshoot issues across applications, hardware, networking, and manufacturing systems to ensure smooth IT operations. The role requires a Diploma/Degree in IT or related field, knowledge of Windows/Linux, and strong problem-solving abilities. Experience with MES/WMS is a plus, and you must be able to work a permanent night shift

Qualifications

• Diploma or degree in IT, CS or related field.
• 1–4 years of IT Helpdesk/End-user support experience.
• Knowledge of Windows and Linux, basic networking and security concepts.
• Experience with MES or WMS is a plus.
• Strong troubleshooting and communication skills.
• Willingness to work a permanent night shift (Mon-Fri, 11:00 PM–7:00 AM).

Responsibilities

• Provide L1 support for applications, systems and end users, resolving issues or escalating as needed.
• First point of contact for hardware, software, printers, and system incidents.
• Initial troubleshooting for infrastructure and network issues.
• Support installation, configuration and maintenance of IT systems and end-user devices.
• Monitor and support MES and WMS manufacturing systems.
• Perform routine IT operations, security and audit activities during the shift.
• Maintain accurate documentation, asset records, and incident logs.

Skills

Troubleshooting

Communication skills

Problem-solving

Education

Diploma/Degree in IT

Tools

Windows

Linux

SQL

Networking basics

Cisco technologies

MES

WMS

Job description

PERSOL SINGAPORE PTE. LTD. is seeking an IT Support Engineer with 1–4 years of experience to provide first-line L1 support during a fixed night shift.

You will troubleshoot issues across applications, hardware, networking, and manufacturing systems to ensure smooth IT operations. The role requires a Diploma/Degree in IT or related field, knowledge of Windows/Linux, and strong problem-solving abilities. Experience with MES/WMS is a plus, and you must be able to work a permanent night shift