*New* Administrative Executive | [Sales Support, Stakeholder Management] - #HJZ

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a proactive candidate to join our corporate client support team in Singapore. The role involves delivering excellent customer service, managing enquiries on pricing and billing, and coordinating sales activities with internal teams.

You will handle emails, portal updates, and tickets, maintain Excel-based records, and assist with monthly reports and sales meetings. A Diploma in Business Administration or related field is required, with strong Excel skills and

Qualifications

• Diploma in Business Administration or related discipline.
• Strong Excel skills with PivotTables and VLOOKUP.
• Excellent organizational skills and attention to detail.
• Ability to multitask and coordinate with multiple stakeholders.

Responsibilities

• Build strong relationships with end users and internal stakeholders to deliver excellent customer service.
• Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation.
• Identify customer challenges and recommend suitable solutions.
• Manage onsite mobile handset inventory and update stock records.
• Prepare monthly sales reports and participate in weekly sales meetings.
• Coordinate with Indoor Sales Support, 4C, and Customer Service Operations to support sales activities.
• Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure.
• Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint.
• Support onsite network troubleshooting and antenna installation coordination when required.
• Create invoices and upload purchase orders through Taulia for payment processing.
• Upload end-user contact details to the customer’s Yammer portal.

Skills

Excel PivotTables

VLOOKUP

Multitasking

Education

Diploma in Business Administration

Job description

Looking for a resume booster opportunity? Join our corporate client support team and gain valuable experience in sales support, customer service, and account coordination!

Key Responsibilities

• Build strong relationships with end users and internal stakeholders to deliver excellent customer service.

• Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation.

• Identify customer challenges and recommend suitable solutions.

• Manage onsite mobile handset inventory and update stock records.

• Prepare monthly sales reports and participate in weekly sales meetings.

• Coordinate with our Indoor Sales Support, 4C, and Customer Service Operations to support sales activities.

• Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure.

• Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint.

• Support onsite network troubleshooting and antenna installation coordination when required.

• Create invoices and upload purchase orders through Taulia for payment processing.

• Upload end-user contact details to the customer’s Yammer portal.

Requirements

• Minimum Diploma in Business Administration, Sales, Marketing, or a related discipline.

• Proficient in Microsoft Excel, particularly PivotTables and VLOOKUP.

• Strong organisational skills and attention to detail.

• Able to manage multiple tasks, follow up on outstanding issues, and work with different stakeholders.

We regret to inform that only suitable candidates will be shortlisted for an interview.