Network Operations Engineer II

Astreya; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Astreya in Singapore is seeking a Network Operations Engineer II to manage and troubleshoot Network Production environments with high accuracy and independence.

You will work on production network and internet peering strategies, coordinate with multiple vendors, and participate in 24/7 global support, with occasional weekend shifts.

Candidates should have a Bachelor's degree and 2+ years in networking, strong communication, and experience with IPv4/IPv6, BGP, OSPF, MPLS, and optical technologies.

Qualifications

• Bachelor’s degree or equivalent with 2+ years’ related experience in network engineering.
• Strong written and verbal communication with service providers and ISPs.
• Experience with IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS) and fiber-optic tech.

Responsibilities

• Participate in production network and internet peering strategies.
• Work on problems of moderate scope with guidance as needed; handle multiple vendor servers and issues.
• Troubleshoot network and traffic peering incidents with internal teams and external partners.
• Coordinate with TAC vendors and ISPs to fix hardware and connectivity issues.
• Support 24/7 global network operations, including potential weekend work.
• Produce root cause analyses for outages and incidents.

Skills

Network fundamentals

Traffic peering

BGP/OSPF/MPLS

DWDM/CWDM optics

Root cause analysis

Vendor coordination

ISP communications

Education

Bachelor’s degree

Tools

Fiber-optic equipment

IP networking hardware

Job description

What This Job Entails

The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope

• Applies company policies and procedures to resolve a variety of issues
• Works on problems of moderate scope
• Receives general instructions on routine work and detailed instructions on new projects

Your Roles And Responsibilities

• Participate in production network and internet peering strategies
• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.
• Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
• Working with multiple TAC vendors to fix the hardware issues
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Understanding of network and traffic peering
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Understanding of preparing root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Good understanding of:
  • IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)
  • Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)
• Knowledgeable on Layer 1 troubleshooting.

Preferred Qualifications

• Experience working in a multi-vendor network environment.
• Experience on Optical Devices Cienna/Infinera/Huawei preferred
• Network certifications. CCNP/JNCIP/Ciena preferred