Network Operations Engineer (Optical & IP Networks)

Confidential Company; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Confidential Company is seeking a Network Operations Engineer in Singapore to operate, maintain, and troubleshoot optical and IP networks with minimal supervision. You will address complex issues across DWDM/CWDM and IP routing, ensuring high availability and performance.

The role requires strong analytical skills, experience with multi-vendor environments, and effective communication with partners and service providers worldwide. A bachelor's degree and 5–8 years of relevant work are expected.

Qualifications

• Bachelor’s degree with 5–8 years related experience.
• Proven optical and IP networking expertise (DWDM/CWDM; IPv4/IPv6; MPLS; BGP; OSPF).
• Strong fault analysis and root cause reporting.
• Excellent communication with global providers and teams.

Responsibilities

• Resolve diverse network issues creatively and effectively.
• Monitor optical and IP networks using management tools.
• Collaborate with XFNs, vendors, and service providers globally.
• Conduct root-cause analysis for outages and report findings.
• Support network projects and cross-functional initiatives.
• Operate with minimal daily guidance.

Skills

DWDM

CWDM

IPv4/IPv6

MPLS

BGP

OSPF

Fiber optics

Root cause analysis

Vendor coordination

CCNA/CCNP

Multi-vendor env

Education

Bachelor’s degree

Job description

The Network Operations Engineer focuses on the operation, maintenance, and troubleshooting of both optical and IP networks. This position demands a high degree of independence, accuracy, and attention to detail. The engineer will address a wide range of complex network issues, working on diverse problems with minimal supervision. This role requires a deep understanding of optical and IP networking, hardware technologies, and network management tools.

Scope:

• Resolve a wide range of network issues creatively and effectively.
• Monitor the performance and health of optical and IP networks using advanced network management tools.
• Tackle diverse and complex problems, applying sound judgment and innovative solutions.
• Operate with minimal guidance on daily tasks, requiring only general instructions for new assignments.
• Troubleshoot and resolve network issues to ensure minimal downtime and service disruptions.

Roles and Responsibilities:

Network Management:

• Manage and optimize hardware technologies to maintain network performance and capacity.
• Engage in day-to-day troubleshooting, working with multiple vendor equipment, and resolving various software and hardware issues.
• Address network traffic issues and respond to queries raised by XFNs and partners.
• Collaborate with XFNs and vendors to resolve network-related problems promptly and effectively.
• Conduct root cause analysis for network outages, providing detailed reports and solutions.

Cross-functional Collaboration:

• Work closely with service providers, colocation facilities, and XFNs globally, ensuring seamless network operations.
• Support network infrastructure projects and collaborate with cross-functional teams on new network initiatives.

Additional Duties:

• Take on other duties as required, contributing to the overall success and reliability of the network infrastructure.

Required Qualifications/Skills:

• Bachelor’s degree with 5 to 8 years of related experience and/or training; or an equivalent combination of education and experience.
• Proven experience in optical networking (DWDM, CWDM) and IP networking (IPv4/IPv6, MPLS, BGP, OSPF).
• Strong judgment in selecting appropriate methods and techniques for obtaining network solutions.
• Comprehensive understanding of fiber-optic technology, including cable types,connector types, optic types, patch panels, and optical transport technologies.
• Experience in preparing root cause analysis reports for network and server outages.
• Strong communication skills, capable of effectively working with global service providers, colocation facilities, and ISPs.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Relevant network certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, orequivalent.